999 Main Street • Anytown • NY 99999 • Cell (999) 999-9999: Home (123) 456-7890
Randall M. Holoman
Fresh Start-Advance in life to enhance way of living
(6/10 – Present) ABC Company
- Audit daily hotel transactions and reports
- Assign Mistake #1 click here hotel rooms and accommodations to hotel guest
- Responsible for learning frequent changes in company policy
- Demonstrate customer service by gaining a rapport with guest in learning their names and preferences
- Work closely with various team members on day and overnight shifts
(2/10 – 5/10) GHI Company
- Supervises Hotel Front Mistake #2 click here Desk activities insuring outstanding guest relations
- Accountable for the supervision and development of nine Front Desk Clerks and six Guest Services drivers
- Provide coaching, development and motivation daily and during monthly one-on-one evaluations with direc reports
- Awarded the Chairman’s Club Award for Innovation, for the first quarter of 2010
- Responsible maintaining the hotel main bank and the counting in and out of hotel clerk cashier banks
- Monitors and maximizes the daily hotel towers occupancy
(6/07 – 1/09) XYZ Corporation
- Check guests in and out in a timely and courteous manner.
- Ensure reservations are taken correctly and courteously.
- Available at all times to deal with guest complaints and problems.
- Notify Management immediately of any guest, employee, or cash concerns without delay.
- Supervise property staff as needed.
- Ensure compliance of safety and security standards.
- Report to Market Mistake #3 click here Manager in General Manager’s absence.
- Responsible for bank deposits in Manager’s absence.
- Ensure cleanliness of all areas of hotel property.
(1980 – 1984) New York High School New York, NY
High School Diploma
Furnished Upon Request