Tel. 999-999-9999 • Email: email@gmail.com
George Garcia
OBJECTIVE:
Obtain a Technical Support position within any IT organization.
SKILLS SUMMARY
- Over 15 Mistake #1 click here years work experience for various industries including Ecommerce, Technical Sales, Telecommunications, Semiconductor, Software Development, and Information Technology
- Results-driven
- Outstanding customer service
- Outstanding technical troubleshooting skills
- Multitasking
- Platforms: Windows XP, UNIX (Solaris), Linux (Fedora, Open SUSE), SUNS VirtualBox
- Networking: LAN, TCP and IP, DNS, Firewall
- Languages: SQL, PL and SQL, TSQL, HTML,PHP,XML
- Databases: Oracle10g, SQL Server, MySQL
- Tools: OS Commerce E-commerce Software, Remedy (Help Desk),Lotus Notes, MS Office Suite (Excel, Words, Project, Outlook, PowerPoint), QuickBooks Pro, NOD 32 Antivirus Utilities, MS Access
PROFESSIONAL EXPERIENCE
ABC Inc. — Retail Associate, Any Town, NY
4/1999 – Present
- Assist customers with merchandise needs.
- Set up Mistake #2 click here merchandise with the use of a planogram.
- Sold target items and met target projection daily.
XYZ Corp. — Retail Sales Manager, Any Town, NY
12/1994 – 04/1999
- Inventory maintenance and organization.
- Developed strong customer service skills and sales techniques.
- Helped organize and promote new sales programs.
- Successfully managed and trained multiple staffs.
- Flawless attendance record and always punctual.
BCD Inc. — Retail Sales Consultant, Any Town, NY
12/1991 –11/1994
- Meeting sales objectives for wireless phones, services, and accessories.
- Educating and Mistake #3 click here engaging customers through product demonstrations, and strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
Training:
Oracle Database Administration, Hierarchical database, SUN Solaris System Administration I, SQL Language, Remedy Help Desk Software and Administration, Company Extraordinary Customer Service, Total Quality Control
EDUCATION:
BS Computer Science and Engineering, New York University New York
