999 Main Street
Any Town, NY 99999
(999)999-9999
email@yahoo.com

Robert Smith

Summary

Senior technical writing professional with demonstrated proficiency in developing comprehensive documentation related to installation and operation of telecommunication hardware and software. Hands-on technical writing leader with thorough understanding of document preparation and presentation

Experience

ABC Inc., May 2009 – Present
Technical Writer, New York, NY

• Audit, review existing materials for accuracy and content.
• Researched, editing, copywriting and documentation for LAN and WAN Systems upgrade docu-mentation.
• Developed introductory sales and educational programs for several products.

XYZ Corp. Feb 2009 – May 2009
Technical Writer, New York, NY

• Learned complex technical and non-technical material through self-study and discussions then developed easy to understand process, procedure and work instruction documents for the Solutions Delivery System using an approved Word template.
• Developed content that is concise and easy to comprehend by the end user in the form of instructional guides, user guides and other various training aids. Used screen-capture software to incorporate images.
• Created newsletter articles and other communications and posted on web-based Message Board.

BCD Inc., Feb 1996 – Dec 2008
Technical Writer, New York, NY

• Research, write, edit, and produce technical manuals, user documents, labels and publica-tions.
• Review and Edit other writer’s materials.
• Audit, review training courses and materials for refinement and content development.

Education

• Introduction to XML , Aug 2006
• Information Mapping: Developing Procedures, Policies & Documentation, A1 Institute, New York, NY, May 1995

Computer Skills

Adobe Frame Maker, Adobe Acrobat, Adobe Illustrator CS3, Adobe Photo shop CS3, Microsoft Suite (Word, Excel, Visio, PowerPoint), Om Sys Mif2Go, Tech Smith Snag It, HTML, CSS, XML

Professional Associations

Former member Society for Technical Writers

Awards

Click to download the Technical Writing Resume Sample Three in PDF.

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