999 Main Street
Any Town, NY 99999
E-mail: email@gmail.com
Phone: (999) 999-9999

James Smith

Experience (F.T., professional)

April 2006 to present ABC Inc. New York, NY
Technical Writer

• Produced manuals and special supplements for complete product line. All manuals were subject to revisions for major feature or design changes.
• Developed service materials and provided support to Service Training and Sales Training departments.
• Created product documentation by researching raw documentation from product development, engineering and marketing, as well as personal observation and review of products. Conducted SME (subject matter expert) interviews of internal and external experts on a wide variety of products and manufacturing processes.

October 2004 to April 2006 XYZ Corp. New York, NY
Technical Writer

• Review and analyze engineering diagrams and models to create, update and maintain Maintenance Manuals (SMM) and Parts Catalogs (SIPC).
• Analyze, organize and publish electrical system schematics for delivery to customers.
• Maintain and update Engineering Change Order Sheets (EOCS) for impact to SMM and SIPC as required.
• Technologies: MS Word 2003, Outlook, Doc Tec and Arbor Text, Epic Editor, SGML.

1987 – 2004 BCD Inc. New York, NY
Technical Writer

• Authored, formatted, and edited technical documentation, including installation and maintenance manuals, quick start guides, general descriptions, programming sheets, and other documentation needed for online help and by technical support staff.
• Developed end-user documentation for non-technical users, including user guides, quick reference materials, and help files.
• Worked closely with engineering department and software developers to manage the flow of information among project workgroups during development and testing.
• Provided technical documentation in both print and electronic formats. Electronic formats included bookmarks, links, and cross-references.
• Produced and updated Adobe PDF files of technical documentation for publication.
• Created and maintained online and context-sensitive help files for software products.
• Conducted usability studies to help improve the design of products that were in the prototype stage.
• Formatted and edited additional technical projects including product datasheets and web announcements.
• Maintained and organized technical documentation for distribution and historical purpose.

Education

1984-1987 New York High School New York, NY

• H.S diploma

Click to download the Technical Writing Resume Sample One in PDF.

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