Executive Secretary Resume Sample Two

999 Main Street, Any town, NY – 99999
Mobile: (999) 999-9999
Home: (999) 999-9999
email@gmail.com

MARK MOORE

Proven ability as a dependable professional with 15+ years experience in administrative Executive Secretary support role.
Established record of processing confidential and sensitive assignments.
Demonstrated capacity to provide comprehensive support including travel and meeting arrangements.
Accomplished at developing and maintaining detailed administrative processes to improve accuracy and efficiency.
Highly focused and results-oriented in complex, deadline-driven operations; identifying goals and priorities.
Extensive experience in planning and support of various daily office functions.

Provided support to department Director and Deputy Director.
Managed all schedules, calendars, and meeting coordination.
Screens telephone calls and visitors.
Resolved routine to complex issues.
Provided input and support to preparation of department budget.
Managed all inventory and purchasing of department supplies and materials.
Assisted with,coordinated special projects.
Maintained department databases.
Dictation.
Managed all employee (subordinate to Director’s) files.
Dispensed all information to field office Management, department Administrative Team, and field office Neighborhood Service Representatives on behalf of Director’s, various city departments, City Council, and Human Resources.
Prepared all end of the year fiscal reports.
Prepared all department goals and measures reports on monthly, quarterly, end of fiscal year basis
Attended all and various meetings in absence of Director’s.
Served as liaison between Director’s, Management Team, Administrative Team, Neighborhood Service Representatives, City Council, various city departments, and Constituents.

Coordinate the travel, monitor emails, answers incoming calls and meeting arrangements for the Vice President of Customer Services.
Handle daily administrative tasks for V.P. as well as provide support for V.P.’s external involvement.
Assist with customer complaints and inquiries when appropriate.
Provide and maintain reports for Customer Services as needed.
Process the corporate card statement, mileage and timekeeping for the V.P. of Customer Services.
Ensure compliance with Corporate Guidelines.
Manage and prepare monthly budget variance reports of 1.2 million for the entire organization.

Handled correspondence, projects, expense reports for 3 bosses (President, VP & VFO).
Booked hotels & flights for executives.
Planned & executed occasional events for 200 employees and guests.
Helped accounting dept with checks and invoices.
Prepared requisitions for contracting & maintenance work.
Data entry for efficiency reports and production cards.

University Pennsylvania
Associates Degree – Computer Technician 2001

Microsoft Office (Excel, Word, PowerPoint, Access), Calculator, Copy Machine, Fax, General Office and Scanner.