123 Main Street, Any town US 12345
Phone: 555.555.5555
Email: email@yahoo.com

James Smith

Professional Summary

Senior Account Manager for the placement of Information Technology Consultants with over 8 years of comprehensive Human Resources experience including Employee Relations, Recruitment and Selection, Retention, Conflict Resolution, Labor Relations. Proven Experience in collaborating with the Executive teams. Excellent ability to address and implement strategic plans for talent acquisitions, retention, and succession planning. Over 13 years experience within retail sales. Responsibilities include: staffing, merchandising, marketing, scheduling, ordering, customer service, etc.

CORE COMPETENCIES

• Marketing
• Employee and Labor Relations
• Operations Management
• Recruitment and Selection
• Change Initiatives
• Policy, Procedure Development and Administration
• Quality Control
• Leadership Training
• Problem Analysis and Resolution
• Training & Development
• Strategic Planning
• Workforce Development
• Customer Relations
• Team Building
• Staff Communications

Professional Experience

ABC Corporation 2002- Present
Senior Account Manager

• Started the Industrial Department for South Carolina and upper Georgia Regions.
• Ordered and maintained inventory for products bought and sold.
• Increased sales by 300% with a proven track history.
• Ensured customer satisfaction and provided solutions to meet everyday business needs.
• Closed and completed all corporate business issues including professional quotes, Power Point presentations, demonstrations, billing, and Excel spreadsheet reports.

DEF Incorporated 2000-2004
Senior Account Manager

• Responsible for 600 business accounts and their purchasing of Information Technology, both hardware and software solutions, as well as their general office supplies.
• Point of contact for 80 account managers to assist in providing a complete solution to the client for their information technology needs.
• Worked with executive level to complete solutions.
• Sales Team Lead for 14 account managers for Office Depot.
• Business Development and Relationship Management

GHI Company 1991-2000
Senior Account Manager

• December 1997 promoted to Senior Account Manager.
• Took over a failing territory and through the use of knowledge, skill and hard work grew that territory to be ranked consistently in the top 10% in sales for the entire country in less than two years and have sustained that level every year since.
• Ranked as the number one or number two Senior Account Manager for the entire New York office every year.
• Consistently exceed $3,000,000 in gross sales and over $500,000 in profit annually.
• Presidents Club Award recipient 4 straight years.
• Helped CEO and V.P. of operations to implement, market, demonstrate, train clients on and sell a new sales order entry system that has helped generate millions of dollars in revenue.
• Regularly went on site to existing clients to discuss and present a resolution for their needs as well as visiting prospective new clients to demonstrate the solutions and services we could provide.
• Responsible for managing key accounts.
• Purchased and negotiated price with distributors and vendors.
• Helped train and mentor new employees on product knowledge and sales techniques.
• Researched product and helped provide technical support for clients.
• Drafted and negotiated proposals and contracts with high level executives for large multi billion dollar corporations.
• Led sales teams in marketing, promoting and selling products of major manufacturers.
• Number one Senior Account Manager in the N.Y. branch for selling HP products.

Education and Achievements

2007 Oxford International

• Awarded Presidents Club trip for Top 10 in Sales out of 240 qualifiers

1996–2000 Florida Atlantic University

• Bachelors of Business Administration

1994-1996 Palm Beach Community College

• A.A. Computer Science Business

Additional Information

Proficient in Microsoft applications (Word, Excel, Power Point, Outlook,)

Click to download the Senior Account Manager Resume Sample Three in PDF.

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