999 Main Street, Any Town, NY 99999 • 999.999.9999 • email@gmail.com

James Anderson

Qualifications Summary:

Motivated, business professional pursuing undergraduate degree, with 10 years of experience in customer service for a successful Forms company. Diplomatic and tactful with colleagues at all levels; flexible and versatile; able to remain poised and competent in deadline-driven environments.

Professional Experience:

ABC INC – Any Town, NY
May 2006 – December 2008
Correspondent

• Write feature stories on a variety of topics for the weekly.

XYZ CORP – Any Town, NY
Jun 2004 – May 2006
Account Correspondent II

• Dedicated with a positive attitude; highly organized and detail oriented.
• Exceptional ability to follow through to completion with minimal supervision.
• Outstanding writing, speaking and presentation skills.
• Articulate and professional; excellent people skills; team player and a team leader.

BCD INC – Any Town, NY
December 2000 – January 2004
Correspondent Analyst

• Increased customer satisfaction by rapidly building rapport through interpersonal and communication skills.
• Demonstrates ability to gain customer trust by providing resolutions to claims status, benefits inquires or eligibility updates.
• Selected to assist with coaching and mentoring new customer service reps within department.
• Analyzes over 50, 000+ client profiles and advised optimal client resolutions.

Education:

Bachelor of Arts in Liberal Studies, Yale University

Click to download the Correspondent Resume Sample One in PDF.

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