999 Main Street, Any town, NY – 99999
Email: Email@Yahoo.com
Phone: 999-999-9999

RONALD DAY

PROFESSIONAL PROFILE

Ronald Day is an 8+ year senior Operational professional. Ronald has served as a technical adviser and project manager in the communications field, customer service management and human resources for the past 8 years. In this regard, Ronald has had a significant role in spearheading the development of the internal communication architecture and enterprise product training.

KEY COMPETENCIES GAINED THROUGH EXPERIENCE AND MBA PROGRAM:

• Human Resources
• Employee Benefits
• Employee Resolution
• Executive HR Awareness
• Project Management
• Compliance Management
• Competitive Salary Analysis
• Performance Management
• Operational Auditing
• Enterprise Diversity Training
• Compensation Analysis

PROFESSIONAL EXPERIENCE

ABC INC., ~ Any Town, NY October 2006 ~ Present
Operations Coordinator

• Responsible for Coordination of 5 large multi-million dollar urban style Mixed- Use condominium projects.
• Acted as a point of contact for all communication between Corporate office and all project personnel in the field.
• Worked to ensure all projects remained on schedule and that any deviations were accurately reported in various reports.
• Dealt with any issues related to General Contractor to ensure quick and efficient resolution.
• Reported directly to Director of Construction and when necessary responded to issues on his behalf.
• Worked with Forward Planning on various city and county permitting requirements.
• Followed up closely with City and County Utilities agencies to ensure timely account establishments.
• Facilitated coordination between various vendors and resolved any potential issues related to payment, terms and delivery.
• Ensured all Contracts and Insurance Certificates were up date and on file.
• Enter various construction and building contracts into complex internal Accounting and Financial system.
• Work closely with in-house counsel to create and modify proposals to mitigate liability per corporate standards and compliance.
• Assisted with creation and distribution of monthly project reports.
• Created a thorough information management system which allowed for all files to be digitally as well as physically stored securely.
• Compose various inter-office project summaries and documents which greatly increased productivity among mid-level staff.

XYZ CORP. ~ Any Town, NY December 2002 ~ August 2006
Operations Coordinator

• Prepare weekly and monthly reports.
• Assist Regional Manager (scheduling, expense reports, assisting with special projects, reporting).
• Order office supplies, break room items, reporting (monthly and weekly), and manage petty cash for property.
• Provide coverage at property (processing rents, customer service, leasing, Accounts Receivable).
• Special projects (leasing at 500+ unit property), due diligence and takeovers.
• Promoted 2 times in 4 years.

BCD INC. ~ Any Town, NY December 2002 ~ August 2006
Operations Coordinator & Assistant Financial Operations

• Execute general office duties such as filing, answering phones, typing letters, making deliveries, ordering supplies, scheduling appointments and meeting clients and vendors.
• Handle sensitive and confidential data including project contracts on current and past clients as well as maintain the printing ordering and shipping of materials per the contract.
• Create reports ranging from spreadsheets to databases with contractual information, and data for Agencies per contract and Account Manager.
• Procure services from various vendors for printing and fulfillment services.
• Assist in the design of client products for distribution though selection of paper, color, configuration, and testing.
• Craft a Competitive bidding RFP for procurement of services.
• Award Bids through selection criteria.
• Maintain inventory and ordering supply for 12 contracts nationwide.
• Maintain checks and balances file for 5 State bank accounts.
• Disburse scheduled funds per request of the Account Manager and Senior Finance Officer.
• Maintain monthly bank statements per account specifications.
• Maintain daily transactions and reports.

EDUCATION

University of North Carolina, Chapel Hill
MBA in Human Resources, Graduated December 2008, GPA 3.0
Ohio State University, Columbus
Bachelor of Science in Management, Graduated October 2006 GPA 3.6

CIVIC AFFILIATIONS AND ACTIVITIES

W.W Smith Scholar University of North Carolina 2005
Chi Alpha Epsilon Honor Society 2000-2004

Click to download the Operations Coordinator Resume Sample Two in PDF.

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