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Operations Coordinator Resume Sample Three

999 Main Street.,  Any Town, NY – 99999
(999) 999-9999
email@gmail.com

JEFF MARTINEZ

CAREER PROFILE

  • Seven Years Experience at Fortune 500 Company in Administrative and Production roles, including proven capability to work with staff on all levels, supporting 5+ managers with 50+ FTE; excellent communication skills, both written and oral, with ability to schedule, host meetings, conference calls, and train staff
  • Proven Organizer, Resourceful, and Accurate at detailed work, with attention to quality and process improvement
  • Effective working in fast-pace environment and multi-tasking, including major call center

SKILL PROFICIENCIES

  • Microsoft Office: Excel, Word, PowerPoint, Publisher, Outlook
  • 10 key by touch
  • Type 70 WPM
  • Business Administration
  • Mass Data Entry
  • Business Reporting & Analysis
  • Managerial Support
  • Process Improvement -Employee Tracking & Scheduling
  • Time sheets and Payroll Audits
  • Training & Development
  • Youth Work

PROFESSIONAL EXPERIENCE

10/2002-9/2009 ABC Inc. Any Town, NY
Operations Coordinator

  • Monitored the receipt of requested materials from vendors and maintained tracking logs within Share Point.
  • Assisted QA with beta testing of CRM tool during implementation.
  • Tracked all client communication by performing data input into CRM tool.
  • Worked with Development to resolve any issues encountered with CRM tool.
  • Responsible for identifying system issues and impacts in conjunction with driving resolutions.
  • Ensured all client and data provider information within CRM tool was up-to-date and current.
  • Conducted follow-up and data gathering sessions via telephone and email in order to complete Shareholder meeting set up.

1/2007-12/2008 XYZ Corp. Any Town, NY
Operations Coordinator

  • Manage operations for two call centers.
  • Project and analyze future staffing needs along with managing schedules.
  • Process new hire paperwork.
  • Train new staff in the Operations department.
  • Generate critical reports, bookkeeping, and database management.
  • Monitor FCC regulations to make sure centers are in compliance.
  • Assist Director and Manager with center trainings and workshops
  • Maintain strict confidentiality

5/2001-7/2003 BCD Inc. Any Town, NY
Import Operations Coordinator

  • Entered and maintained purchase orders as regards to quantity and pricing.
  • Maintained dialogue with counterparts overseas regarding shipping times and requirements for each month’s production schedule.
  • Provided arrival notices for warehousing operations as to container delivery from overseas.
  • Provided shipping schedule to the company’s salesmen as requested.
  • Audited and coded freight invoices for payment
  • Provided customs clearance for each shipment.
  • Coordinated customs exams and requirements at the ports as needed.
  • Arranged for duty payments through customs (provided individual shipment information and distribution codes to accounting so that charges coded be applied correctly).
  • Researched customs requirements (bonds, documents, exam types, etc.) as needed for the operations supervisor.

EDUCATION

2/2010-PRESENT UNIVERSITY OF TEXAS, AUSTIN

  • Currently pursuing major in Social Work

1/2009-12/2009 UNIVERSITY OF CALIFORNIA, Santa Barbara

  • Currently pursuing major in Business Administration

8/2008-12/2009 NEW YORK UNIVERSITY — New York, NY

  • 12 credit hours

8/2001-12/2001 UNIVERSITY OF CALIFORNIA, Los Angeles

References

Available Upon Request
Sample Resume in PDFClick to download the Operations Coordinator Resume Sample Three in PDF.

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