Dispatcher Resume Sample One

999 Main Street,
Any Town, NY – 99999

Daniel Martinez


Seeking an administrative support position using my exceptional data entry, word processing, and customer service skills.


2006 – 2009 ABC, Inc. Any Town, NY

  • Responsible for safe on time delivery standards.
  • Routing store deliveries in cost efficient manner.
  • Operate in compliance with DOT standards.
  • Meet and exceed location financial goals.
  • Schedule back hauls.
  • Organized preventive measures and Employee awareness programs.
  • Maintain strong customer and employee relations.

2000 – 2005 XYZ Corp. Any Town, NY

  • Monitor Service calls.
  • Assist area supervisor with dispatching & routing technician to service calls.
  • Take service calls.
  • Call customers with updates on pending service calls.
  • Communicate with area supervisor on pending service calls.
  • Monitor and update on call tech list.
  • Input service calls into Fx program.
  • Run credit card information for COD accounts.
  • Pull part orders for technicians.
  • Ship parts to technicians.
  • Monitor technicians incomplete work orders.
  • Assist customers with any concerns or questions they may have.
  • Communicate customer concerns to account manager or service manager.
  • Dispatch Lead.

1994 – 2000 BCD, Inc. Any Town, NY
Customer Service Representative And Dispatcher

  • Responsible for Customer service, heavy phone volume, price quotes and tracking shipments.
  • Dispatcher for local city drivers.
  • Posted sales calls.
  • Responsible for t-conning loads to obtain delivery to the proper destination.
  • Posted checks, charged for additional assessorial.
  • Arrival of all incoming trailers into proper doors unloaded and reloaded.


1989–1993 New York High School New York, NY

  • 1993 High School Graduate
  • Area of focus: Office Skills

1993 -1994 New York University New York, NY

  • Psychology Course


  • Various Microsoft Office Computer skills.
  • Proficient on 10-key calculator and computer number keyboard.
  • Excellent data entry skills.
  • Detail Oriented.
  • Ability to get along well with people.

10 years Experience with Dispatching and Scheduling Techs.


References furnished upon request.

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