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Dispatcher Resume Sample One

999 Main Street,
Any Town, NY – 99999
999-999-9999

Daniel Martinez

Objective

Seeking an administrative support position using my exceptional data entry, word processing, and customer service skills.

Experience

2006 – 2009 ABC, Inc. Any Town, NY
Dispatcher

  • Responsible for safe on time delivery standards.
  • Routing store deliveries in cost efficient manner.
  • Operate in compliance with DOT standards.
  • Meet and exceed location financial goals.
  • Schedule back hauls.
  • Organized preventive measures and Employee awareness programs.
  • Maintain strong customer and employee relations.

2000 – 2005 XYZ Corp. Any Town, NY
Dispatcher

  • Monitor Service calls.
  • Assist area supervisor with dispatching & routing technician to service calls.
  • Take service calls.
  • Call customers with updates on pending service calls.
  • Communicate with area supervisor on pending service calls.
  • Monitor and update on call tech list.
  • Input service calls into Fx program.
  • Run credit card information for COD accounts.
  • Pull part orders for technicians.
  • Ship parts to technicians.
  • Monitor technicians incomplete work orders.
  • Assist customers with any concerns or questions they may have.
  • Communicate customer concerns to account manager or service manager.
  • Dispatch Lead.

1994 – 2000 BCD, Inc. Any Town, NY
Customer Service Representative And Dispatcher

  • Responsible for Customer service, heavy phone volume, price quotes and tracking shipments.
  • Dispatcher for local city drivers.
  • Posted sales calls.
  • Responsible for t-conning loads to obtain delivery to the proper destination.
  • Posted checks, charged for additional assessorial.
  • Arrival of all incoming trailers into proper doors unloaded and reloaded.

Education

1989–1993 New York High School New York, NY

  • 1993 High School Graduate
  • Area of focus: Office Skills

1993 -1994 New York University New York, NY

  • Psychology Course

Skills

  • Various Microsoft Office Computer skills.
  • Proficient on 10-key calculator and computer number keyboard.
  • Excellent data entry skills.
  • Detail Oriented.
  • Ability to get along well with people.

10 years Experience with Dispatching and Scheduling Techs.

References

References furnished upon request.

Sample Resume in PDFClick to download the Dispatcher Resume Sample One in PDF.

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