Any Town, NY 99999, email@yahoo.com, 999.999.9999

Linda Brown

SUMMARY

• 10-year experiences in defining specifications, functional design, data flow and analysis, transaction implementation, and test plans in the financial area.
• Provide support to user, including software configuration, process improvement, functionality enhancement and issue resolution.
• End-to-end process knowledge in ERP and operational reporting.
• U.S. Certified Public Accountant (CPA)

EXPERIENCE

ABC Inc. – Any Town, NY 2006 – Present
System Analyst

• Acted as the liaison between the project sponsor, business and IT teams.
• Performed thorough and detailed data analysis as per the user requirements using SQL and PL & SQL.
• Served the mission-critical function of interviewing the users, understanding the specific business needs, determining and documenting accurate requirements.
• Presented these requirements as business process diagrams, technical and data specifications, use cases, screen mock ups, wireframes and other UML artifacts.
• Documented and managed the requirements in Rational Requisite Pro.
• Created test plans, answered questions from testers, documented and tracked issues and ensured resolution of issues.
• Participated and, or led User Acceptance testing of new releases and custom modifications.
• Worked with the project manager to help prioritize development efforts, negotiate deadlines with the business and managed project details in MS Project.

XYZ Corp., Any Town, NY 1998 – 2006
System Analyst

• Interacts with business function units to engineer business flows and process mapping.
• Performs the data analysis and develops the data mapping.
• Gathers, validates, and documents business requirements and systems functionality specifications utilizing Use Cases, Context Diagram, Data flow Diagram, Process Flow Diagram, etc., through key stakeholder interview and JAD sessions.
• Writes business requirements, technical specifications, and design documents for multiple web-based application projects.
• Managed the sign-off of technical documentation deliverables.
• Develops the test plans, test scenarios, test cases based on the business requirements and technical specifications to make sure the deliverables meet the business needs.
• Coordinates overall testing activities including unit testing, system and regression testing, and UAT following client’s QA procedural. Manages and tracks the defects and resolution in Mercury Quality Center and Test Director.
• Managed the overall change request processes, identifying system defects and changes needed, conducting the root cause analysis, initiating Change Request, researching and providing impact estimation, updating the scope of work, redefining the business process flows, and working with the counter parties to design, develop, and implement the solutions.
• Manages and tracks the overall project status and communicates with the related parties for the issues and resolutions.

BCD Inc., Any Town, NY 1997 – 1998
System Analyst

• Handle data centers. Expert in My SQL replication, db backup utilities, load balancing, cluster oriented architectures, db crash recovery, MS SQL Server replication, UNIX environments.
• Host Team Meetings on a rotational basis and prepare the agenda for the same. Attend meetings such as New, Modified features, version roll out meeting, Bug fixes.
• Monitor the autosys jobs, db backups, cognos oriented services. Suggest system level architectures (standalone, clustered, client-server, n-tier) based on technical specifications.
• Detailed analysis of user requirements, weekly meeting and tele-conferencing with clients, guide practice IT staff to efficiently use Web Application servers, crystal reports, business object reports. Help IT to understand technical and functional specifications.
• Tremendous interaction with IT department, business communities thus identifying the underlying problems, solving them thus meeting the SLAs, testing of new functionalities thus acting as a point of contact between practice IT and development teams.
• Fine Tuning of SQL queries, parameter zing, grouping, indexing of nested and complex queries in order to optimize enterprise level databases to reduce system response time.
• Hands on development in My Sql 5.0-5.1, MS SQL Server, JavaScript, Linux, Apache.

EDUCATION & TRAINING

Technical Training: People Tools, People Code; UNIX Administration; Mercury Test Director; SQA Robot
Functional Training: Procure to Pay; Order to Cash; General Ledger

University of California, Irvine
Master of Accounting Integrated curriculum: Accounting, Auditing, and Finance and Information technology.
College of Management Graduate Assistant ship.

New York University
Bachelor of Business Administration Integrated curriculum: Economics, Marketing, and International Business.

EXPERTISE

Certificate: All parts of Certified Public Accountant (CPA) Exam passed.
Language: Written and oral competency in English and Spanish.
Reporting Tools: MS Access, MS Excel (Pivot table), Crystal, SQR
Software Package: People Soft Financial version 7.5 to 8.9, Oracle, General Ledger, Smart Stream, Asset Management
Architecture: Client & Server, multi-tiered application architecture
Testing Tool: Mercury Test Director, SQA Robot

Click to download the System Analyst Resume Sample Three in PDF.

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