999 Main Street,
Any Town, NY 99999
Home: (999) 999-9999
email@gmail.com
Donald White
Information Technology Specialist with experience in
- Database Management and Research
- Management and Administration
- Public and Private Sector Alliances
- Contract Compliance
- Security Compliance
PROFESSIONAL EXPERIENCE
ABC Inc. Any Town, NY 2009 – 2010
IT Specialist & Server Support (Tier 3)
- Administration and support of Windows 2000-2003 servers to include Active Directory, Group Policy, MS IIS, basic LAN,WAN, DNS, DHCP, WINS administration and support.
- Installation, configuration, maintenance, and backup of over 25 Dell Power Edge Servers (Small Business Server 2003).
- Oversight of installation on all data communications twisted pair cabling in all new locations.
- Daily task include installation and updating of all new software, checking maintenance plans, pulling crystal reports, and troubleshooting MS Small Business Server 2003 and XP Pro on all in house servers and pc’s.
- Extensive Lab testing of new developmental – software and hardware.
- Provide tier 3 help desk support to techs and end user.
- Responsible for ghost imaging of all pc’s in field.
- Setup and installation of all new field laptops and PC.
- Responsible for Remote connections to all servers in field.
- Customer Relations.
XYZ Corp. Any Town, NY 2006 – 2007
IT Specialist
- Image of corporate PCs using Symantec Ghost and updating corporate software on users PCs.
- Remove of Mal ware from corporate PCs.
- Support offside offices and remote salesmen using pc anywhere and Cisco VPN solutions.
- Provide backup support to network administrator with help installing new servers.
- Help install new Cisco IP phone system.
- Manage Active Directory of users, create accounts and set up e-mail in Microsoft Exchange.
- Manage daily, weekly, and monthly backup systems.
- Provide support to sales force.
BCD Inc. Any Town, NY 2003 – 2004
IT Specialist
- Managed the coordination and support of Network systems for corporate and remote locations consisting of over 300+ users.
- Administered Windows 2003 servers.
- Configured, repaired and installed new systems and equipment at locations experiencing problems with hardware, software, networking, etc.
- Terminated and installed network connections.
- Created Images for remote and corporate.
- Contribution made to the improvement in office operation and customer service.
- Maintaining any customer database to improve tracking, reporting and customer service.
- Coordinated Help Desk support activities with small IT group consisting of only 8 members.
- Daily maintenance and support of Windows 2000 and XP Desktops and laptops.
COMPUTER SKILLS
Microsoft Word, Excel, Access, Outlook, PowerPoint, Publisher, Remedy, ARS, ACS Financial Suite, People Soft,
Word Perfect, Lotus, Peach tree, SOSCOE, Base, SQL, SAP, Share Point
EDUCATION
University of Iowa—Bachelor of Science (BS), Management Studies, 2008
Click to download the IT Specialist Resume Sample One in PDF.
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