IT Manager Resume Sample Two

999 Main Street, Any Town, NY 99999
999-999-9999
email@gmail.com

http://www.linkedin.com/in/Profile

THOMAS ANDERSON

INFORMATION TECHNOLOGY MANAGER

Multifaceted technical career with 10+ years’ experience and consistent record of achievement.
Results-driven IT Manager with a solid history of effective leadership and operational support; adept at providing high-quality service and managing all aspects of multimillion-dollar IT infrastructure and development. Design and deliver leading-edge enterprise solutions precisely aligned with current and future business needs, ensuring consistent operational continuity. Seamlessly manage and execute change, mitigating risk and leveraging best practices to improve productivity and reduce costs. Skilled manager and project leader, effectively directing multiple operations and concurrent projects to achieve corporate and client objectives.

Core competencies include:

Project Management
Strategy & Implementation
Vendor Relations & Management
Technology Infrastructure
SOX Compliance Initiatives
Operational and Process Analysis
Systems Planning & Launch
Troubleshooting & Diagnosis
Internal Standards and Controls
Procurement & Acquisitions
Budget Administration
Key Client Relations
Business Needs Analysis
Legacy System Migration
Team-Building & Leadership

PROFESSIONAL EXPERIENCE

IT Manager, ABC Inc., Any Town, NY 2009 – Present

Technical lead on Data Center relocation project. Includes analysis, redesign, consolidation and re-deployment of all business hardware and technologies, as well as consultation and coordination with multiple third-party vendors.
Project manager for CRM solution for organization spanning multiple locations; participated in planning, budgeting, and requirement analysis; documented functional and technical specifications; worked with vendors and contractors in design, configuration and implementation of new VOIP solution.
Network management and administration including: Uninterrupted connection support to critical core servers, Routine server maintenance including security updates and service packs on Exchange, SQL, File, Print, phone, voice and internal Web and virtual servers, Exchange mailbox monitoring and management and anti-virus, security investigation and updating, Monitoring network routers, switches, CSU, DSUs, firewalls, T-1 connectivity, remote site connectivity, internet, wireless access and security, Detecting, reporting, and mitigating physical security compromises of any system according to established guidelines; configuring and monitoring system backups, performing periodic restorations, WSUS administration and deployment, Manages Windows 2003 domain with Active Directory and Group Policy, Enterprise hardware, printer and software management.
Assisted with migration of SQL and Web Services servers to Windows Server 2008 on VM Ware.
Relocated select servers to collocation for increased security.
Complete inventory audit and updated software licenses to comply with Federal regulations (Microsoft, Symantec, etc.).
Designed and maintains comprehensive asset management database.
Developed and implemented new backup and disaster recovery plans to protect against company data loss.
Manages 3rd party developers, consultants and in-house IT team.
Facilitates the development of and works with stakeholders to define design requirements for the application and systems, including: Web and ecommerce site, Great Plains, Billing & Collections and other technology implementations.
Manages financial aspects of the IT Department, including purchasing and budgeting, selection of IT vendors and assigned projects.
Maintains regular written and in-person communications with the organization’s executives, department directors and end users regarding pertinent IT activities.

IT Manager, XYZ Corp., Any Town, NY 2006 – 2009

Built an interdisciplinary team with skills in operations, software analysis, design and development.
Improved software availability 99.99%
Implemented a complete environment for source control and installation stability.
Converted PHP, My SQL and MS Access applications to ASP.Net. SQL Server and SSRS.
Implemented MS SharePoint sites for all internal company departments.
Designed and developed a company’s web site.
Designed and developed a CRM Application.
Implemented a metric based system for measuring IT productivity.
Project Manager for all software development and conversion.

IT Manager, BCD Inc., Any Town, NY 2004 – 2006

Maintain data integrity to ensure records are accurate, complete and up-to-date.
Create and track IT Metrics and SLA’s.
Conduct ad-hoc analysis via Excel pivot-tables and VLOOKUPS.
Liaison on all Documentation and other technical writing initiatives.
Create and maintain IT Policies and Procedures.
Participate in RFP, SOW and related vendor interactions.
Work on ad-hoc and special projects.

EDUCATION AND CREDENTIALS

Bachelor of Arts in Organizational Management, Cum Laude 2010 ~ New York University

Professional Certification: Cisco Certified Network Administrator (CCNA) ~ Microsoft Certified Systems Engineer (MCSE)
Language Skills: Spanish
Associations: Institute of Electrical & Electronics Engineers (IEEE)

TECHNICAL PROFICIENCY

Platforms: Windows NT 4.0 – 2008 servers & workstations, Windows 31 – ME, XP, Vista, Windows 7 , MS Dos 2x – 6x, Cisco IOS 11x , 12x, Linux Rhel5
Tools: Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint), Front Page, SMT-Kingdom Suite 7x, TOW, Aries, Rim base, Geographic, Production Explorer, Reuters, Excalibur, BOLO-RHEL4, Ethereal, Acronis, Norton Ghost, Hyena, Dame ware, What’s Up Gold, Exchange Server 5x- 2007, VM Ware ESXi 4
Network: TCP-IP, IIS 5- 6, Cisco Catalyst 2900- 3500 switches, Cisco 800 – 2600 series routers, HP Procurve switches, Sonic Wall firewalls, external 3165 Para dyne CSU – DSU, internal WICs, multi-mode – single-mode fiber to Ethernet converters, dynamic SAN drives, General Sniffer
Backup: VERITAS Backup Exec, Net Backup, NT Backup, McAfee EPO, VS, NS, Group shield, Symantec NAV 7x
Database: MS SQL Server 2000 – 2005, My SQL
Hardware: Compaq, Dell, HP server platforms; Compaq, HP, Dell remote access boards

Click to download the IT Manager Resume Sample Two in PDF.

Jeff the Career Coach