Director of Human Resources Resume Sample One

999 Main Street • Any Town, NY 99999 • cell 999-999-9999 • home 999-999-9999 •

Mark Williams


Human Resources professional recognized for being a valued business partner in diverse environments. Outstanding “generalist” experience in multi-site business locations with particular experience and expertise in the following areas:

  • Employee Relations
  • Policy Development
  • Staffing & Retention
  • Mergers & Acquisitions
  • Strategic Planning
  • Organizational Development
  • Full Generalist Experience
  • Benefit Design and Management
  • Employee Training and Development
  • Labor & Union Relations
  • Salary and Succession Planning
  • Compensation Management


ABC Inc. Any Town, NY
Director of Human Resources Dec 2004 – Aug 2009

  • Played a key role in insuring the successful launch of each yearly startup. Structured and implemented programs and policies in the areas of training, compensation, benefits packages, incentives and new-employee orientation.
  • Fostered a teamwork and open-door environment conducive to positive dialogue across the organization. Personal efforts were the driving force behind departmental employee-retention rate of 89% within an industry where high turnover is the norm.
  • Negotiated salary and benefit offers and sign-on bonus packages annually for exempt levels.
  • Validated workers compensation files into full compliance. Correlated training of managers and associates on procedures to follow in case of an injury or emergency.
  • Reduced benefits costs by 25% annually through meticulous recordkeeping and insuring that company did not pay for benefits for which employees were not eligible.
  • Completed employee manual covering disciplinary procedures, code of conduct, FMLA and LOA and benefits policies.
  • Introduced company’s first formal performance review program, creating a flexible and well received tool on the intranet that was later adopted company-wide for consistency.
  • Wrote and attained job descriptions across all levels. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.
  • Arranged companywide committee facilitation with rotational participation of employees.
  • Stimulated and managed office administration, reception and facility security as well as space planning.

XYZ Corp. Any Town, NY
Director of Human Resources March 2001- Dec 2004

  • Member of the Executive Committee (EC), handling all HR related matters in the property.
  • Partnered with the Finance Director to learn and implement a newly conceived property level forecast and budgeting system, training new EC members on the process and reviewing and editing their numbers prior to submission.
  • Actively participated in monthly P&L review and forecast meetings with Corporate Officers
  • Successful in co-leading the transition of flags from Westin to Hilton in January 2008.
  • Effectively moved brand awareness and the internal culture from Starwood to Hilton by presenting “new” orientations, standards trainings, workshops and other communication methods to all Team Members.
  • Together with the EC team, worked through a $27+ million renovation which included adding guest rooms, a new Executive Lounge and an IACC approved Executive Meeting Center.
  • Maintained an overall employee satisfaction rating in the high 70’s during the renovation period despite a reduction in schedules, limited selling opportunities and the team having to handle increased guest complaints.
  • Established relationships with local colleges, hospitality and culinary schools to improve applicant pool talent.
  • Maintained a “union-free” status at the property by ensuring HR was viewed as a neutral and fair resource.
  • Reinstituted and led a line level committee of associates purposed to improve employee moral, guest satisfaction and the hotel’s community involvement.

BCD Inc. Any Town, NY
Director of Human Resources March 2000- Dec 2000

  • Oversee all US-based functions for a leading global luxury goods business.
  • Create an HR department from the ground up; implement policies and procedures, design of a performance appraisal system, create an employee handbook, develop job descriptions.
  • Work closely with business leaders to develop a strategy to strengthen and improve upon the infrastructure of the organization within a changing environment.
  • Design and develop an ongoing corporate training and development program for sales staff, mid-level staffers and managers.
  • Design a strategy for succession planning and best hiring practices.
  • Develop and oversee the implementation of strategic hiring practices in alignment with corporate growth objectives.
  • Benchmark compensation to align with US market and global structure.
  • Generate business assessment for VP, evaluating existing structure, staffing needs and compensation as it impacts current and future business.
  • Review and enhance corporate benefits programs.
  • Oversee all HR management responsibilities, including employee relations and counseling, execution of annual budgets, payroll and benefits.
  • Responsible for all office management functions including office relocation and renovations.


Society of Human Resources Management (National, and local affiliations)
Proficient in Windows XP, Excel, Power-point, ABRA, ADP, Kronos, Ceridian, and CGC


New York University of NY Any Town, NY
Bachelor of Science in Business Administration – Human Resources Concentration

PHR – Professional in Human Resources Designation –New York University


Available Upon Request

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