Fraud Investigator Resume Sample Two

999 Main Street • Any Town, NY 99999 • 999.999.9999 • email@gmail.com

Kenneth Williams

CAREER EXPERIENCE

ABC Inc. Any Town, NY
Fraud Investigator Sept. 2009 – Present

  • Review credit card sales processed by Total Merchant Services’ customers, and identify those which could possibly cause monetary losses to the company.
  • Educate merchants on ways to minimize processing methods which could lead to card-holder disputes.
  • Communicate with financial institutions and other merchant banks in order to pin-point organized fraud activity.

XYZ Corp. Any Town, NY
Fraud Investigator Dec. 2008 – Dec. 2009

  • Responsibilities include receiving phone calls from customers regarding preexisting credit card accounts that have been compromised by fraudulent activity.
  • Thorough investigations are done to determine if true fraud was committed.
  • In order to determine this, the customer’s account must be scrutinized for spending habits and payment history.
  • Follow up calls with the customer and merchant are done as well if necessary.

BCD Inc. Any Town, NY
Fraud Investigator Jan. 2006 – Sept. 2008

  • Consistently outperformed goals set by management.
  • Assisted in training new employees and underperforming investigators.
  • Selected to investigate high dollar items.

ACHIEVEMENTS

  • Loan officer of the month and quarter

EDUCATION

  • New York Community College May 2001 – Sept. 2004
  • New York High School Sept. 1994 – June 1998

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