Fraud Investigator Resume Sample Three

999 Main Street • Any Town, NY 99999 • (999) 999-9999 •

John Martin

Work Experience:

ABC INC. 02/05-10/09 Any Town, NY
Ach Lead Coordinator, Fraud Investigator

  • Daily processing of Automated Clearing House (ACH) Investigations.
  • Heavy contact via telephone and email with other financial institutions, Government Agencies, County Courts and Law enforcement agencies.
  • Daly monitoring and processing of Risk and Exposure limits.
  • Daily contact with Cash Mgmt and ACH Relationship Officers to insure that all file and batches are processed in a timely manner.
  • All types of investigations and Letter of Indemnity and Request copies of all types of ACH transactions
  • Heavy customer communication both internal and external.
  • Thorough knowledge of Regulation E and Nacha rules.

XYZ CORP. 02/04-02/05 Any Town, NY
Fraud investigator

  • Fraud investigator: Screened accounts, worked alerts on accounts with unusual behavior
  • Released holds on accounts, closed accounts, debits cards, closed credit cards for fraudulent activities, placed holds,
  • Reported customer to check systems, responded to emails sent from branches concerning accounts,
  • Met daily stats and monthly audits.

BCD INC. 06/00-12/03 Any Town, NY
Fraud Investigator

  • Responsible for assisting customers in initiating fraud investigations in regards to fraudulent transactions on their respective credit accounts.
  • Responsible for investigating fraud claims in order to determine responsibility for the charges.
  • Responsible for using proactive measure to stop fraud before it occurs.


Bachelor of Science, Business and Marketing Education Training & Development


MCP, Microsoft Certified Systems Engineer (MCSE) + Internet

Technological Skills:

Microsoft Windows, Excel Spreadsheets, PowerPoint, Access, Crystal Reports, Basic,
NT, Lotus Notes, Dos, Vax Typing: 55 wpm and10 key capabilities

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