999 Main Street
Any Town, NY 99999
email@yahoo.com
M: 999-999-9999
THOMAS HARRIES
GENERAL MANAGER
Versatile, result driven executive with extensive management experience, and demonstrated excellence in managing teams in an ever-changing environment Skilled relationship builder with a proven track record of working constructively and collaboratively with direct reports and others, to achieve maximum results Able to implement financial targets, while motivating the organization to deliver profitable growth with an emphasis on meeting customer needs. Respected leader whose approach to business is based on a foundation of participative management, coupled with excellent strategic, financial, technical, operational and service skills.
Areas of expertise include:
- Process Improvement
- Team Motivation
- Change Management
- Revenue Generation
- Client Retention & Satisfaction
- Cost Control
- P&L Management
- Mergers
PROFESSIONAL EXPERIENCE
ABC INC.
General Manager, Any Town, NY, May 2007- June 2008
- Received Leadership Award 2007.
- Continuous sales growth of 5% or better through fine tuning the quality of operation.
- Met and, or exceeded company’s financial plan since becoming a GM.
XYZ CORP.
General Manager, Any Town, NY, Sept 2005-May 2007
- Improved hotel’s ranking.
- Exceeded 50% positive GOP flow-through goal.
- Significant experience and in-depth understanding of the company’s forecasting and budgeting tool.
BCD INC.
General Manager, Any Town, NY, Dec 2004-Sept 2005
- Responsible for monthly P&L review with ownership to ensure maximum profitability of establishments. Empowered newly trained management team to focus on individual areas of P&L to achieve an overall acceptable result.
- Developed new management teams in various concepts that were not reaching their full potential.
- Worked with and trained new General Managers for various concepts with the focus on teamwork, quality control, and financial accountability.
- Consistently brought labor cost in both back and front of house under control in all concepts for which responsible.
- Worked with in-house marketing department to develop and implement successful marketing programs for various concepts.
- Responsible for risk management program and its proper follow through by management.
PROFESSIONAL DEVELOPMENT
- EXECUTIVE PROGRAM, NEW YORK UNIVERSITY
Click to download the General Manager Resume Sample Two in PDF.