Field Engineer Resume Sample Three

999 Main Street
Any Town, NY 99999
999-999-9999
email@yahoo.com

David Smith

CAREER SUMMARY

Field engineer providing for the commissioning & maintenance needs of customers at remote sites. History of successfully completing projects in harsh climates & adverse conditions.

PROFESSIONAL EXPERIENCE

Field Engineer ABC Inc. 10/2008-1/2009

  • On site Computer Software and Hardware Desktop Support.
  • Project Management including vendor contacts on site.
  • After hours On Call Computer Desktop Support.

Field Engineer and Switch Engineer XYZ Corp. 4/2008-7/2008

  • Provided technical team leadership to field engineers for the continued efficiency of network operations.
  • Implemented effective maintenance programs at client locations.
  • Coordinated all operations associated with the central mainframe system.

Field Engineer BCD Inc. 2/2007-1/2008

  • Customer advocate and focal point for hardware and software issues upgrade and site planning, installation and add-on support.
  • Direct customer interaction as their advocate and trusted adviser managing all aspects of support.
  • Tracked and implemented hardware and software updates to assure continued system up time.
  • Tracked and managed resolution of all customer hardware problems and software issues.
  • Managed support delivery to satisfy contract commitments.
  • Managed support contract renewals for my assigned customers.
  • Created and maintained customer Account Support Plans.
  • Managed problem case status reports and technical reviews for customers.
  • Resolved technical problems and business issues to prevent escalations to management.

EDUCATION & TRAINING

  • Bachelor of Engineering, New York University

PERSONAL INTERESTS & HOBBIES:

Digital photography, international travel, web design & cooking.

REFERENCES

Available upon request

Sample Resume in PDFClick to download the Field Engineer Resume Sample Three in PDF.

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