Dental Manager Resume Sample Three • 999 main Street • Any Town, NY 99999 • Home: 999-999-9999 • Cell: 999-999-9999

David Shepherd


A challenging administrative positon in a diversified dental environment.


June 2008 – September 2008
ABC Inc., Any Town, NY
Office Manager and Treatment plan coordinator

  • Used Eaglesoft and Microsoft based programs.
  • Set doctors up with being in network with various insurance companies.
  • Verified insurances ppo, indemnity, and discount plans.
  • Processed dental claims by paper and electronically assuring that all the information needed was enclosed to expedite the payment process.
  • Submitted pre-determinations.
  • Entered insurance checks.
  • Checked status of claims.
  • Appealed denied claims.
  • Processed statements.
  • Called patients regarding accounts.
  • Ran a and r reports.
  • Ran end of day and week and month and year reports.
  • Patient liaison.
  • Called patients after their appointments to ensure everything went well with their appointment.
  • Confirmed appointments.
  • Made sure goals are met for the day.
  • Managed schedules of doctors and hygienist.
  • Managed employees and their schedules for one of the offices.
  • Check patients in and out.
  • Clean rooms and set up rooms and sterilize instruments and set up trays etc.
  • Assisting when needed

April 2008 – June 2008
XYZ Corp., Any Town, NY
Dental Biller

  • Manage accounts payable and accounts receivable with vendors and patients.
  • Assist in preparing documentation and responses for legal inquiries, litigation and court appearances.
  • Oversee payroll.
  • Bookkeeping with QuickBooks.
  • Order clerical and dental supplies for day-to-day operation.
  • Supervise staff.
  • Update and monitor secure filing system for vendors, employees and patients.
  • Outline schedule for staff.
  • Miscellaneous front end duties as needed.

September 2007 – December 2007
BCD Inc., Any Town, NY
Dental Office Manager

  • Secretarial duties such as answer phones, schedule appointments, recall post cards, filing.
  • Verify eligibility, insurance billing with EZ- Dental, check insurance claims for payment.
  • Four-hand dentistry, X-rays free-hand, applies topical anesthetics as well as fluoride treatments, suture removals, tray setups, cement and composite mixing.
  • Sterilization of instruments and hand pieces, order dental supplies, lubrication of headpieces, X-ray solution cleansing and disposal.


New York High School
June 2003 High School
General College Prep Courses

A1 Institute, NY
Word Processing and Secretarial Science


Upon request

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