email@yahoo.com • 999 main Street • Any Town, NY 99999 • Home: 999-999-9999 • Cell: 999-999-9999
David Shepherd
Objective
A challenging administrative positon in a diversified dental environment.
Experience
June 2008 – September 2008
ABC Inc., Any Town, NY
Office Manager and Treatment plan coordinator
- Used Eaglesoft and Microsoft based programs.
- Set doctors up with being in network with various insurance companies.
- Verified insurances ppo, indemnity, and discount plans.
- Processed dental claims by paper and electronically assuring that all the information needed was enclosed to expedite the payment process.
- Submitted pre-determinations.
- Entered insurance checks.
- Checked status of claims.
- Appealed denied claims.
- Processed statements.
- Called patients regarding accounts.
- Ran a and r reports.
- Ran end of day and week and month and year reports.
- Patient liaison.
- Called patients after their appointments to ensure everything went well with their appointment.
- Confirmed appointments.
- Made sure goals are met for the day.
- Managed schedules of doctors and hygienist.
- Managed employees and their schedules for one of the offices.
- Check patients in and out.
- Clean rooms and set up rooms and sterilize instruments and set up trays etc.
- Assisting when needed
April 2008 – June 2008
XYZ Corp., Any Town, NY
Dental Biller
- Manage accounts payable and accounts receivable with vendors and patients.
- Assist in preparing documentation and responses for legal inquiries, litigation and court appearances.
- Oversee payroll.
- Bookkeeping with QuickBooks.
- Order clerical and dental supplies for day-to-day operation.
- Supervise staff.
- Update and monitor secure filing system for vendors, employees and patients.
- Outline schedule for staff.
- Miscellaneous front end duties as needed.
September 2007 – December 2007
BCD Inc., Any Town, NY
Dental Office Manager
- Secretarial duties such as answer phones, schedule appointments, recall post cards, filing.
- Verify eligibility, insurance billing with EZ- Dental, check insurance claims for payment.
- Four-hand dentistry, X-rays free-hand, applies topical anesthetics as well as fluoride treatments, suture removals, tray setups, cement and composite mixing.
- Sterilization of instruments and hand pieces, order dental supplies, lubrication of headpieces, X-ray solution cleansing and disposal.
Education
New York High School
June 2003 High School
General College Prep Courses
A1 Institute, NY
Associates
Word Processing and Secretarial Science
References
Upon request
Click to download the Dental Manager Resume Sample Three in PDF.
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