999 Main Street • P.O Box 999 • Any Town, NY 99999 • 999-999-9999
Richard Martin
Objective
To obtain a job that will best utilize my skills and give me an opportunities to further enhance.
Experience
August 2007- May 2009 ABC Inc Any Town, NY (999) 999-9999
Wireless Consultant
- Assisting new and existing customers in the selection and purchase of products and services; performance duties include.
- Effectively communicate product and service information.
- Feature functionality.
- Billing procedures and equipment usage to each customer.
- Proactively follow-up with each customer after the sale to guarantee product and customer satisfaction.
- Effectively process customer bill payments.
- Effectively answer basic customer service questions and make outbound calls for customer follow-up and prospecting opportunities
- Maintain clean retail work area.
- Effectively perform back office duties including inventory and repair.
- Accessory stock.
- Shipping and receiving of repairs with third party repair vendor and basic handset repairs and or system upgrades.
May 2007-September 2007 XYZ Corp Any Town, NY (999) 999-9999
Wireless Consultant
- Responsible for providing excellent customer service.
- Responsible for inventory and ordering shipments.
- Met and exceed monthly sales.
May 2006-January 2007 BCD Inc Any Town, NY
(999) 999-9999
Wireless Consultant
- Accountable for sales of Wireless products and services.
- Solved customer billing and technical issues.
- Provided excellent customer service through comprehensive product knowledge and people skills.
- Made use of appropriate software applications to properly handle each customer’s situation.
Education
New York High School
2003-2007 High School Diplomas
New York University
2007-2009 General Studies
References
Click to download the Wireless Consultant Resume Sample Two in PDF.
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