999 Main Street • Any Town, NY 99999 • email@yahoo.com • 999-999-9999

MICHAEL MILLER

RETAIL SALES PROFESSIONAL

Detail-oriented team player with proven track record of top-notch sales performance including multiple awards for #1 ranking. Excellent managerial skills and commitment to outstanding customer service. Extensive retail industry knowledge and expertise on implementing successful promotion and merchandising campaigns.
TERRITORY MANAGEMENT ● INVENTORY CONTROL ● MERCHANDISING ● SUPERVISION

KEY ACHIEVEMENTS

RETAIL SALES

• Consistently ranked as the top salesperson.
• Earned awards for exceptional sales performance.
• Maintained leadership role among colleagues and set highest standard in achieving performance goals through delivery of outstanding service and extensive knowledge of products.

MERCHANT & CUSTOMER RELATIONS

• Utilized exceptional interpersonal skills to build and cultivate profitable alliances with customers.
• Managed front end retail operations and interfaced with diverse clientele to ensure customer satisfaction and loyalty.
• Developed and maintained cooperative relationships with retail managers to deliver successful roll-out and promotion of new products.
• Demonstrated creative skills by overseeing building and displays to ensure best exposure for products.
• Reached out to customers directly to market products by distributing promotional materials and offering incentives at college fairs and local companies.

ADMINISTRATION & MANAGEMENT

• Supervised daily operations and activities of sales and customer service staff leading to exceeded sales quotas.
• Excelled in tasks requiring detail orientation, organization, and analytical ability, including inventory control, merchandising, and ordering and introduction of products.
• Trained and mentored new employee on cellular industry and retail, enabling him to reach and exceed sales goals.

PROFESSIONAL EXPERIENCE

ABC INC 2009–Present
WIRELESS CONSULTANT Any Town, NY

• Commission based, retail sales in heavy traffic environment.
• Kept advanced and updated product knowledge.
• Assisted with inventory, employee motivation, customer satisfaction.

XYZ CORP 2007–2008
WIRELESS CONSULTANT Any Town, NY

• Selling new service and setting up new accounts and providing customer service for existing customers.
• Assisting customers with phone and smart phone issues and problems.

BCD INC 2002–2005
WIRELESS CONSULTANT Any Town, NY

• Assisted customers with wireless services.
• Opened and Closed Store.
• Nightly deposits with cash handling.
• Stocked Store and check in inventory.
• Handled customer sensitive information.
• Utilized different computer software programs.

EDUCATION AND TRAINING

ASSOCIATE OF ARTS, GENERAL STUDIES  and BUSINESS
UNIVERSITY OF CALIFORNIA San Diegoe, CA

PROFESSIONAL DEVELOPMENT
COMPLETED SALES AND CUSTOMER SERVICE SKILLS TRAINING COURSES

COMPUTER SKILLS

Microsoft Office (Word, Excel, Outlook, and PowerPoint)

Click to download the Wireless Consultant Resume Sample Three in PDF.

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