999 Main Street • Any Town, NY 99999 • 999-999-9999 • Email: email@yahoo.com

Daniel Taylor

Offering my best at everything, willing to work hard, dependable, reliable, but most important a great personality

Objective

To obtain an entry level position in customer service, which will allow me to broaden my experience as well as apply the skills and concepts learned in previous roles.

Strengths and Skills

Computer Literate, Ten Key, Strong customer service skills, Great time management skills, Creative thinker, Ability to work well within a Team or independently, Detail oriented

PROFESSIONAL HISTORY

JUL 2009- MAY 2009
ABC Inc., Any Town, NY

• Answered more than hundred incoming calls per day assisting customers with financial problems.
• Set up new customer appointments with debt management counselors.
• Update customer credit card statements for inconsistencies to ensure debt programs were meeting customer requirements and expectations.

JAN 2008 – JUL 2008
XYZ Corp., Any Town, NY

• Exceptional customer service.
• Opening and closing procedures.
• Supervising cahiers, customer service, customer returns, batching, balancing vault and cash drawer, and meeting store sales goals.

FEB 2007 – MAY 2007
BCD Inc., Any Town, NY

• Opening customer accounts, maintaining customer records, answering inquiries, fulfilling customer requests.
• Responsible for resolving product or service problems, research and suggest alternative products to customers.
• Phone duties, greeting visitors, scheduling and other clerical duties as directed by management.
• Maintain and organize work area, end caps and front desk daily.
• Balance all cash, checks, credit cards through verification procedures.

EDUCATION

New York High School
AUG. 2001- MAY.2005 Graduated with High School Diploma

Click to download the Entry Level Customer Service Resume Sample One in PDF.

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