999 Main Street • Any Town, NY 99999 • 999.999.9999 • email@yahoo.com

Alex Warne

Objective:

A position where my dedicated work ethic, solid work history and ability to learn and adapt to new challenges quickly can be an asset to an organization.

Summary:

A work history that reflects growth and advancement in my assignments, proven leadership and customer service skills and an aptitude for problem solving.

Professional Experience:

ABC Inc., Any Town, NY (2007 – 2009)
Customer Service Representative

• Fill out work orders for walk-in and account customers.
• Input work order information using a computer based program.
• Notify “will-call” customers via phone upon completion of job.
• Cashier.
• Operate phones and transfer calls to various departments.
• Floater for Quality Control, Small Format Xerox and Shipping departments.

XYZ Corp., Any Town, NY (2006 – 2007)
Member Service Rep.

• Answered and responded to inbound service calls from government and corporate clients
• Researched payment history.
• Performed necessary account maintenance to fulfill customer requests.
• Communicated the account status, procedures and other information to respond to the accountholders inquires.
• Assisted clients with level 1 electronic access system issues and requests.
• Provide assistance with early-stage delinquency inquiries and requests.
• Ordered Products and Services at account holder’s request.

BCD Inc., Any Town, NY (2005 – 2006)
Administrative and Customer Service Skills

• Answered phones and directed calls.
• Performed data entry.
• Answered clients inquiries both in person and over the phone.
• Assisted clients.

Education
and Skills: Graduate – New York High School
Proficient in Microsoft office software

Click to download the Customer Service Skills Resume Sample Two in PDF.

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