P.O. Box 999
Any Town, NY 99999
Seeking a career position utilizing my experience, skills and style in the field of
Over 10+ years of experience in Customer Service and Sales.
organized, trustworthy and able to multi-task.
Dependable and punctual.
Outgoing and friendly.
2009 – 2010 ABC Inc. Any Town, NY
Customer Service Representative
- Coordinate (logistics) site-to-site transfers with on site and field personnel; populate bill of lading (BOL), and arranged pickup and delivery with Transport Company.
- Site demand planning.
- Process and resolve discrepant vendor invoices.
- Monthly project and service billing.
- Train personnel on SAP (when required).
2008 – 2009 XYZ Corp. Any Town, NY
Customer Service Representative Agent
- Process applications for changes to, reinstatement of, and cancellation of insurance .
- Reviewed insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records.
- Accept payment on policies.
- Responsible for building relationship with customer to provide excellence customer satisfaction, including informing customer of other product lines available.
- Handle customer inquiries, complaints, billing questions and payment extension and service requests.
1993 – 2007 BCD Inc. Any Town, NY
Customer Service Representative And Cashier
- CS duties.
- Responsible for accurate counting and balancing of cashier drawers, CS desk and store safe.
- Maintained weekly spreadsheet for forwarding to Accounting.
- Answered multiple line phone system and assisted callers or routed calls to appropriate department.