999 Main Street, Any Town, NY 99999 • email@yahoo.com • Cell: 999-999-9999
Sharon Miller
Experience
ABC Inc., Any Town, NY September 1997 – January 2001
Customer Service Representative
- Input customer orders; both manually and via upload process.
- Issue return authorizations and dispositions for damaged products.
- Help to solve pricing, invoicing and credit discrepancies.
- Maintain open communication with brokers and customers.
- Address shipment problems, out of stock items and carrier claims.
- Communicate with warehouse, tracking outbound shipments.
- Utilize daily reports to track accuracy and order status.
XYZ Corp., Any Town, NY November 2001 – September 2003
Customer Service
- Learned the in house computer systems.
- Worked with disabled and nondisabled people through personal customer service, and learned how different types of medications worked, or how they can affect the patient.
- Used all these skills to help the customers as well as work with the pharmacist.
BCD Inc., Any Town, NY May 2007 – June 2008
Customer Service and Shipping and Receiving Dispatching
- Answer multi-line phones
- Accounts and Payable. Month End Reporting for current location sent to Corporate Office.
- Order Entry, Customer inquiries regarding product.
- Manage shipping schedule, and dispatch trucks to maximize shipping lead times.
- Insure on-time delivery of product to job sites, aide customer in corrections of any issues.
- Cash, Check, Credit Card Transactions.
Click to download the Customer Service Job Resume Sample Two in PDF.
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