Main Street • Any Town, NY 99999 • 999-999-9999 • (cell) email@gmail.com
MATHEW KIRSTEN
CUSTOMER SERVICE REP
Experienced and adaptive Customer Service Representative. Committed to helping businesses serve their clients with quality customer interactions. Highly motivated team player with a drive to excel in all tasks related to an ever changing industry. Able to learn and put into practice new methods and procedures with the highest level of efficiency, while maintaining a Consultant Mindset. Able to operate multiple systems at once with equal facility. Great at problem solving using critical and nontraditional thinking.
Professional Experience
Customer Service Representative – ABC Inc., Any Town, NY– July 2010 to present
- Assisted in running the web site and customer service help line for orders, shipping, repairs, etc.
- Assist clients with repairs, scheduled and rescheduled agent(s) for house calls if needed, and provided discounts for client(s) who qualified.
Customer Service Representative – XYZ Corp., Any Town, NY – April 2009 to July 2010
- Provide 100% customer service in call center environment.
- Handled 100 to 150 calls per day.
- Provide availability, information, accessing the internet, forms generation and screen and direct telephone calls internally and externally.
Sales Mobility Consultant – BCD Inc., Any Town, NY – April 2009 to July 2010
- Qualified clients.
- Working reports for authorization.
- Authorizations for health insurance companies.
- Obtaining all documentation for billing, progress reports, medical reports.
- Great people Skills.
Education
New York University
Major: Liberal Arts 04-08
Click to download the Customer Service Job Resume Sample Three in PDF.
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