999 Main Street, Any Town, NY 99999
Cell: (999) 999-9999
Home: (999)999-9999
Email: email@yahoo.com
Charles Wilson
RELEVANT EXPERIENCE
03/08-04/09 CUSTOMER SERVICE ASSISTANT
ABC Inc. Any Town, NY
- Provided assistance and administrative support to the Customer Service Center (CSC), which included processing requests from customers via regular mail, e-mail and fax.
- Assisted putting together the Customer Service Reference Book for each CSR.
- Updated the Reference Book when necessary.
- Created various forms for the CSC.
- Update customer information such as: names, addresses, phone, email, district and chapter membership as well as member dues invoices.
- Managed spreadsheets tracking invoice payments, orders, dues payments, verification requests and order batches.
- Maintained invoice and receipt documents used by CSR’s ensuring they included the latest updates.
- Assisted the CSR’s as needed help using Microsoft Word and Excel.
06/06-01/08 CUSTOMER SERVICE ASSISTANT
XYZ Corp. Any Town, NY
- Processed shipping and invoicing.
- Sent and tracked orders to warehouse.
- Answered incoming phone lines.
- Maintained filing system.
- Arranged shipping with various carriers.
08/04–02/06 CUSTOMER SERVICE ASSISTANT
BCD Inc. Any Town, NY
- Inbound and Outbound Calling.
- Setting Appointments.
- Greeting clients.
- Running errands.
- Organizing front desk.
- Delivering great costumer service.
EDUCATION
Bachelor of Business Administration in Management
Princeton University May 2004
RELEVANT SKILLS:
Microsoft Excel, Access, PowerPoint, Outlook, Word; 40 – 50 Words per Minute; Leadership skills.
RELEVANT CLASSES:
Business Law, Accounting, Finance, Human Resource Mgmt, Organizational Behavior.
Click to download the Customer Service Assistant Resume Sample One in PDF.
Related Resumes
- Bilingual Resume Sample One
- Bilingual Resume Sample Two
- Bilingual Resume Sample Three
- Call Center Manager Resume Sample One
- Call Center Manager Resume Sample Two
- Call Center Manager Resume Sample Three
- Communication Specialist Resume Sample One
- Communication Specialist Resume Sample Two
- Communication Specialist Resume Sample Three
- Customer Service Assistant Resume Sample One
- Customer Service Assistant Resume Sample Two
- Customer Service Assistant Resume Sample Three
- Customer Service Executive Resume Sample One
- Customer Service Executive Resume Sample Two
- Customer Service Executive Resume Sample Three
- Customer Service Job Resume Sample One
- Customer Service Job Resume Sample Two
- Customer Service Job Resume Sample Three
- Customer Service Manager Resume Sample One
- Customer Service Manager Resume Sample Two
- Customer Service Manager Resume Sample Three
- Customer Service Representative Resume Sample One
- Customer Service Representative Resume Sample Two
- Customer Service Representative Resume Sample Three
- Customer Service Sales Resume Sample One
- Customer Service Sales Resume Sample Two
- Customer Service Sales Resume Sample Three
- Customer Service Skills Resume Sample One
- Customer Service Skills Resume Sample Two
- Customer Service Skills Resume Sample Three
- Customer Service Supervisor Resume Sample One
- Customer Service Supervisor Resume Sample Two
- Customer Service Supervisor Resume Sample Three
- Entry Level Customer Service Resume Sample One
- Entry Level Customer Service Resume Sample Two
- Entry Level Customer Service Resume Sample Three
- Retail Customer Service Resume Sample One
- Retail Customer Service Resume Sample Two
- Retail Customer Service Resume Sample Three
- Wireless Consultant Resume Sample One
- Wireless Consultant Resume Sample Two
- Wireless Consultant Resume Sample Three