999 Main Street, Any Town, NY 99999 • TEL: (999) 999-9999 • EMAIL: EMAIL@GMAIL.COM
David Jones
Objective
To obtain a service oriented position where I can use my skills and experience as well as to provide me with a challenging and personal growing achievement.
Experience
2005-2009 ABC Inc
Bilingual Teller
- Customer services, greeting all clients warmly, responding to customer inquiries and doing translation in Portuguese and Spanish for customers that not speak any English.
- Processing basic and difficult transactions, handling cash Building customer rapport Identifying customers needs by referring customers for additional products and services.
- Other duties include run errands, answering phones, file documents and enter customer data daily.
2004-2005 XYZ Corp
Bilingual CSR
- Responsible in verifying all members’ information making sure it was updated assisting them in any questions that they had as well as retaining their service.
- Assisting customers and upgrading services and selling.
1998 –2004 BCD Inc
Bilingual Customer Service Representative
- Respond to incoming calls in high volume call center environment from Funeral Homes, Insurance Companies and policyholders regarding Preened Insurance issues.
- Verify and update client information.
- Research claims or policy issues and follow up with clients.
- Assist other departments with additional work and special projects requested by the clients.
Education
A1 Institute of New York
Office Specialist
Training
Microsoft Office Suite, Cosmetology, Recruitment, Customer Service, Legal and Medical Interpreter, CPR Training
Click to download the Bilingual Resume Sample Two in PDF.
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