999 Main Street • Any Town, NY 99999 • Cell (999) 999-9999 • email@gmail.com
Mark Robinson
PROFESSIONAL OBJECTIVE
To further my skills and pursue future career growth possibilities
QUALIFICATIONS
- Translator – English and Spanish fluent.
- Computer Skills: Word, Doc, Excel, Outlook, exc…
WORK EXPERIENCE
ABC Inc (2/09-Current)
Any Town, NY
Bilingual Agent
- Cold calling and warm calling customers and non customers to sell and cross sell Products.
- Handle the payments and at times the bank deposits for the day.
- Answering a multiline Phone to provide English and Spanish service.
- Visit dealerships to inform them about referral programs.
XYZ Corp (12/04- 2/09)
Any Town, NY
Bilingual Collector and Customer Service
- Handled aging of over 1000 accounts from 30 days to 60 days past due through.
- Faxed and Emailed collection letters.
- Handled all bilingual incoming calls.
- Handled closed accounts report.
- Faxed and Emailed invoices and statements from SAP and Oracle.
- Processed credit card payments.
- Processed adjustments on accounts through SAP.
- Handled pending orders list.
BCD Inc (01/04- 10/04)
Any Town, NY
Bilingual Education Paraprofessional
- Participate in in-service activities involving program procedures, curricular and assessment modifications and tutoring strategies.
- Assist in administering individual and group student test in appropriate native language or in English.
- Work with the teachers to reinforce positive learning and behavior patterns among students.
EDUCATION & CERTIFICATION
- 8/03 – 5/04 – Completed 20 credit hours towards AS Degree University of Pittsburgh, Pittsburgh
Click to download the Bilingual Resume Sample One in PDF.
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