999 Main Street • 999 999 9999 • Any Town, N Y 99999 • email@gmail.com

WILLIAM DAVIS

INFORMATION TECHNOLOGY SOLUTIONS

• Systems Design
• Virtualization and Consolidation
• Project Management
• Team Leadership and Mentoring

EXPERIENCE

ABC INC, Any Town, NY 2006, 2008 – present
Telecommunications consultant

• Design and implementation of Border-crossing telecommunication solutions, integrating point to point microwave, and muti-service network infrastructure.
• Designed WLAN for private companies and ISP.
• Multi Service networks design, installation and administration.

XYZ CORP, Any Town, NY 2007 – 2008
Telecommunications Director

• Designed and Implemented Multi-tier Disaster Recovery systems and processes resolving Call Center and Site exposures.
• Established Service Levels, Managed, serviced and Directed the Telecommunications operations.
• Implemented VoIP – MPLS platform solution to consolidate remote call centers and network facilities, improve service levels and reduce monthly-recurring costs.
• Championed “value-added” initiatives relative to department accountability and on-demand disaster recovery.
• Designed, Implemented and Maintained Lan-based Help Desk and Asset Tracking System reducing ticket turnaround.

BCD INC, Any Town, NY 1999 – 2006
Telecommunications

• Provided day-to-day direction for the operation of the PBX and voicemail systems for the corporate and remote offices by supervising and coaching the technical staff on any moves, adds, changes, voicemail programming, and equipment installation.
• Served as project manager on all projects including system upgrades, system analysis and recommendations; directed the broadband analysis when establishing new locations.
• Delivered a annual decrease in costs for a remote location by performing a full analysis on equipment and need, conducting a thorough analysis of proposals from vendors, and negotiating a win-win solution.
• Additional responsibilities included managing issue resolution, reviewing and analyzing all telecommunications invoices, generating all business unit cost allocation for voice services, and maintaining accurate and current equipment and circuit inventories for all sites.

CORE COMPETENCIES

OPERATING SYSTEMS: Microsoft Windows Server; VMware ESX, Red Hat Linux, Novell Netware
SOFTWARE: Citrix, Terminal Server, Exchange Server, SharePoint, GroupWise, Lotus Notes, MS Project, Visio, Avaya, Oracle DB & Portal, SQL Server, Veritas,Networker.

HARDWARE: HP and Compaq, Dell & IBM servers, HP SAN and NAS, Cisco & HP Switches, APC Peripherals
NETWORKING: LAN AND WAN, TCP AND IP, DHCP, WINS, DNS, FTP, LDAP, TOE
SECURITY: HP Systems Insight Manager, WSUS, McAfee, Symantec, Sophos, Firewalls

EDUCATION & TRAINING

M.B.A. – Finance, New York University Graduate School of Business
B.A. – Major: Liberal Arts, Minor: Business Administration, New York University
Novell Certified Netware Engineer
Microsoft Certified Professional

Click to download the Telecom Consultant Resume Sample One in PDF.

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