999 Main Street • Any Town, NY 99999 • 999-999-9999 • email@gmail.com
THOMAS COLBERT
Administration ~ Presales ~ Integration ~ System Hardware
Successfully partner with customers to translate individual business needs into tailored technical solutions. Establish and maintain professional working relationships at multiple levels with both internal and external customers, anticipating needs and facilitating definition and development of solution. Recognized for delivering results above and beyond job scope. Quickly assess challenges and deliver solutions on time and within budget. Areas of expertise and professional strength include:
- Project Management
- Development Life Cycle (SDLC)
- Telecommunications
- Network Design & Installation
- Systems Administration
- Testing and Quality Assurance
PROFESSIONAL EXPERIENCE
ABC Inc., Any Town, NY 2009- 2010
Outside Sales Representative
- Providing technical support and sales expertise to pre-sales and post-sales situations within a designated sales region.
- Understanding customer issues and mapping high level business issues to the technical solution using”VOIP” and providing a roadmap for the customer’s success.
- Technically qualifying sales opportunities via technical discovery calls and meetings.
- Worked on a wide range of problems with diverse scope and complexity in Technology.
- Demonstrated ability at working on assigned projects independently.
- Demonstrated Solutions Selling techniques.
XYZ CORP., ANY TOWN, NY 2008 – 2009
Sales Operations Manager
- Expenses and budget management.
- Contracts administration and order processing.
- Salesforce.com administrator.
- Responsible for monthly commissions and plan administration.
- Maintained detailed management reporting, ensuring sales management was up-to-date on drivers of sales
BCD INC., ANY TOWN, NY 2007 – 2008
Account Manager
- Managed sales territory and consistently exceeded quota which increased earnings and sales.
- Consistently achieved higher market share in territory compared with other market share.
- Negotiated pricing strategies both centrally and locally and was accountable for the profitability of all pricing activity within the territory.
- Traveled to multiple locations to monitor the execution of installations and customer satisfaction to maintain loyalty and increase sales.
TECHNICAL COMPETENCIES
Operating Systems: Microsoft Windows 3.x, 95, 98, 2000, XP, Vista; Microsoft Windows 7, NT Server 3.51, NT Workstation 3.51, NT Server 4.0, NT Workstation 4.0, Windows Server 2000, 2003, 2008; RedHat Linux, Luse Linux; Novell NetWare 3.x, 4.11 and IntranetWare, 5.x, AIX
Software: ACT; ARC Serve; Lotus 123, Lotus Notes; McAfee Virus Scan; Microsoft Internet Explorer, Office Pro97 & 2000, Access, Exchange, Outlook, Project; Norton Anti Virus, Utilities; GroupWise; Remedy; Siebel; SMS;SAP; WordPerfect; IBM Director all flavors; NIM; RDM; TPM; TSM
RDBMS: MS SQL Server, Access; Oracle; MySQL
Hardware: IBM xSeries Servers, pSeries Servers,iSeries, Blade Centers, IBM Storage, Thinkpads; 3Com Network Equipment; Bay Networks Network Equipment; Cisco Routers; Compaq PCs, Servers, and Laptops; Fiber Optic Cabling; Hewlett Packard PCs, Servers, and Laptops; IBM PCs, Servers, and Laptops; NEC PCs and Laptops; Nortel Voice and Data; Toshiba Laptops custom builds
EDUCATION and TECHNICAL TRAINING and CERTIFICATIONS
PC Technician Training Course, 108 hours
A1 Institute, NY
Click to download the Pre Sales Resume Sample Three in PDF.
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