IT Consultant Resume Sample Two

999 Main Street, Any Town, NY 99999
cell. 999.999.9999
email@yahoo.com

Robert Thomas

Strong Project Manager and Analyst with experience in both public and private sectors, driving successful projects.
Projects included systems integration, software implementation, software upgrades, migrations, infrastructure management, vendor management and program management.
Ability to adjust plans to shifting priorities, demands and time lines.
Track record of on-time and on-budget delivery.
Strong written and oral communication skills – persuasive, encouraging, and motivating.
Proven experience challenging and confronting issues, while eliciting cooperation.
Very strong technical and business acumen.

Customer Service oriented IBM PC based Technical Support, XP Pro, Windows 2000 Environment.
Microsoft Office 00, 03, 07 (Word, Excel, PowerPoint, Outlook, Access, Publisher)
Desktop, Laptop deployment and maintenance.
PC images.
MS Access support.

Provide functional leadership on client engagements, assuming overall project management responsibility.
Communicate project status accurately to client and management.
Develop strong working relationships with client and internal team members.
Manage technical consultants assigned to the project.
Generate project documentation; project plans, design documents, test plans, etc.
Gather requirements and drive mapping of requirements to client’s features.
Drive gap analysis and gap resolution process.
Guide application configuration & acceptance testing.
Lead technical implementation work.
Utilize structured methodology.
Assist and guide technical infrastructure planning and implementation services.

Team member of several E-commerce initiatives.
Produced Business Requirements Documents (BRD) including Process-flow Diagrams, Use Cases, Page Definitions and Web Analytics; Conducted Gap Analysis including data mapping and modeling.

Strong written and oral communication skills.
Strong interpersonal skills.
Ability to conform to shifting priorities, demands and time lines through analytical and problem-solving capabilities.
Strong attention to detail
Experience at working both independently and in a team-oriented, collaborative environment.
Persuasive, encouraging, and motivating.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Proven strong time management skills
Proven experience challenging and confronting issues
Ability to learn, understand and apply new technologies.

2000-2001 University of California, San Diego San Diego, CA