999 Main Street
Any Town, NY 99999
Cell Phone: 999-999-9999
Email: email@gmail.com
Christopher Moore
EXPERIENCE:
ABC Inc., Any Town, NY
August 2008 – April 2010
IT Consultant
- Ensured high user satisfaction through personal consultation and issue follow-up for comprehensive resolutions.
- Researched and resolved problems related to collision, data traffic congestion, LAN segmentation, and network cable standards.
- Trained non-technical end-users on system configuration, client access, and troubleshooting skills.
- Saved end-users by refurbishing computer hardware and downloading open source software.
XYZ Corp., Any Town, NY
May 2007 – August 2008
IT Consultant
- Collaborating with client to identify and document technical requirements.
- Planning & coordinating activities of designated process to accomplish targets within the stipulated time period and in accordance to Service Level Agreements.
- Taking escalations and follow up for critical issues requiring supervisory level intervention.
- Distribution of tickets and Level 2 & 3 incidents using ticketing software.
- Managing IT and Telecom vendors.
- Coordinating between different client locations and keeping up with the changing manpower requirements.
- Asset Management.
- Planning and executing moves of departments which involve migration of Telephony and Data equipment.
- Planning and getting sanctions for downtime.
BCD Inc., Any Town, NY
July 2005 – May 2007
IT Consultant and Coder
- Assisted Clients on-site and remotely with IT Troubleshooting.
- Created business plans and proposals for Clients regarding IT Solutions.
- Java, My SQL, PHP and Perl coding.
SKILLS:
- Problem solving and strong analytical abilities.
- Strong leadership skills honed through team based work experiences.
- Communicate effectively with people of varying technical expertise
- Proven ability to manage multiple projects concurrently.
EDUCATION:
Networking Associates
Stanford University GPA 3.75
Major: CIT Information Systems
ASSOCIATIONS:
- Certified Network Associate
- Cisco Unified Communications Solutions
Click to download the IT Consultant Resume Sample Three in PDF.
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