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CRM Consultant Resume Sample Two

999 Main Street • Any Town, NA • 99999 e • C 999 999 9999 • email@gmail.com

HENRY WILLIAMS

Mobile Expert • Thought Leader • Creative Solutions

Experience

CRM Marketing Analytics & Business Strategy Consultant
ABC Inc., Any Town, NA (September 2009 – February 2010)

  • Worked with business owners to plan, develop and implement global marketing, sales and communication strategies.
  • Worked cross-functionally with owners, sales, marketing and IT teams to develop Website SEM, SEO, Email, Direct Mail, Newsletter and other social media marketing programs.
  • Designed web and CRM Analytic reports and capabilities to track website, business and marketing performance.

Microsoft Dynamics CRM Consulting Manager
XYZ Corp., Any Town, NA (August 2008 – Present)

  • Increased average hourly bill rate by 30%.
  • Won over 10 new clients and generated additional work from existing clients
  • Earned Microsoft’s Gold Certified Partner credential.

Field Sales Consultant
BCD Inc., Any Town, NA (August 2006 – May 2008)

  • Built relationships with key accounts through cold-calling and referrals increasing revenue.
  • Delivered hands on sales process training using various CRM applications increasing lead conversion rates.
  • Established and managed customer accounts through detailed communication and long term follow-up for various solutions including websites, CRM, email templates, SEM campaigns, and sales process training.

Education

New York University, NY;2001
Bachelor of Arts

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