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Word Processor Resume Sample One

999 Main Street, Any Town, NY 99999
(999) 999-9999
email@yahoo.com

James Smith

OBJECTIVE

To find gainful employment in an area that utilizes my training and abilities in a working environment that is both challenging and enjoyable. I am a fast learner, hard worker, and dependable.

EXPERIENCE

Secretarial and Word Processor, ABC Inc.
Any Town, NY September 2008 – March 2010

  • Worked in Document Production Department and one-on-one with attorneys on desk assignments and conference room closings.
  • Creating, formatting, and editing both small reports to large complex documents.
  • Transcription of dictation.
  • Phones, copier, fax machines, PDF, meeting FedEx deadlines.
  • Scanned, converted, and formatted documents onto Word.
  • Federal Express drops off.

Word Processor, XYZ Corp.
Any Town, NY February 2007 – July 2008

  • Prepared and assembled tax returns for clients and the IRS; formatted and assembled financial statements for clients.
  • Created a task-management system for managers and administrative staff that were implemented company-wide.
  • Coordinated with vendors to ensure their compliance with company policies and protocols.
  • Performed clerical duties including filing, organization and maintenance of records, reception, and office equipment maintenance.
  • Trained new employees in administrative responsibilities and company policies.

Lead Processor, BCD Inc.
Any Town, NY August 1999 – December 2006

  • Assisted supervisor of 15 employee unit to ensure productions and procedure’s are being met, by keeping up with any changes or procedure’s for policies to all states.
  • Processed requests from outlook via customer care regarding policies, like endorsements, proof of insurance, claims history letters.
  • Maintained highest production of 105% with a 99.00% accuracy of 30 letters per hour.
  • Oversaw and trained new hires on 2 week course processing of documents and procedures from word and outlook to ensure quality customer care.
  • Collaborated with management to modify word letter templates to improve call center performance, cutting processing time down by 3 minutes.
  • Helped our return mail unit cut down backlog in 3 months by calling customers or e-mail to verify accurate information.
  • Assisted underwriting in approval and accuracy of endorsements for policies to ensure binders and coverage was effective.
  • Assisted to process documents that came through fax or e-mail from policy holders processed 100 documents per day 0% error ratio.
  • Processed payments for policies from customers to send over to bank.
  • Documented daily and monthly production from unit for supervisor.

SKILLS PROFILE

  • Type at 70 wpm with extensive knowledge in office administration such as filing, phones, fax, copy machine, etc.
  • Computer literate, Internet savvy, and can learn and adapt new technologies quickly.
  • Work well in high energy and fast paced environment.
  • Ability to work calmly under pressure, tight deadlines and to prioritize tasks and requirements.
  • High level of interpersonal skills in handling sensitive and confidential situations.
  • Cheerful disposition, courteous, trustworthy and very reliable.

EDUCATION

Medical Transcription January 2000 – June 2000
Graduated in the top 5 percent of my class.

Associates Degree – Business Administration September 1993 – May 1995
New York University
Graduated with a 3.50 grade point average.

REFERENCES

References available upon request

Sample Resume in PDFClick to download the Word Processor Resume Sample One in PDF.

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