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Systems Programmer Resume Sample Two

999 Main Street • Any Town, NY 99999 • (999) 999 – 9999 • email@gmail.com

John Martin

SUMMARY OF QUALIFICATIONS

IT professional with background in installing, maintaining and troubleshooting software and hardware products across mainframe, mid range and desktop platforms.

  • Knowledgeable in ITIL, change management, root cause analysis, diagnostics and QA testing.
  • Creative problem-solver with strong analytical, communication and relationship management skills with ability to multi-task.
  • Project management accountability including requirements gathering, scheduling, planning, monitoring, testing, performance tuning and documentation.

TECHNICAL SKILLS

SOFTWARE: CL SuperSession, CA and Dispatch, Omegamon, Omegaview, VPS, CA and Spool, TPX, OPS and MVS

UTILITIES: TSO, ISPF, SDSF, DFSMS, JCL

TICKETING: REMEDY, HP Service Desk

DIAGNOSTIC TOOLS: NetView, NetMaster, NetSpy

SECURITY: RACF, ACF2, TopSecret

PROTOCOLS: TCP and IP, SNA, SMTP, FTP

PROFESSIONAL EXPERIENCE

ABC Inc, Any Town, NY                                                            1994 to 2009
Systems Programmer – Lead

  • Participated in Joint Application development (JAD) sessions to identify the flows and processes involved.
  • Liaised and collaborated with the QA and PStage teams to design test plans and test cases for User Acceptance Testing (UAT). Created testing schedule and ensured user participation. Captured error conditions and rectified code prior to Go-Live.
  • Developed comprehensive requirements, Use Case Analysis and Project Plan to be used for application development. Was also responsible for Quality Control.
  • Worked with business units to assess the technical impact of business requirements and secure consensus on solutions.
  • Interfaced with user community to prepare and update Business Process Requirements and Software Configuration Requirements.
  • Migrated code into Production environment and validated changes prior to Go-Live.

XYZ Corp, Any Town, NY                                                         1989 to 1994
Systems programmer and analyst

  • Assembler and C and C++ programming to create and support communications software and databases products.
  • TCP and IP, SNA, X.25, BATAP communications protocols.
  • Configuration, monitoring and administration of communications and databases in Windows, UNIX, MVS and TPF systems.
  • 24×7 support in rotating pager shifts requiring troubleshooting, problem reporting, problem analysis, and problem resolution.
  • MQ Series administration, including deployment of queue managers, MQ clients, channels, queues, aliases and clusters on Windows, UNIX, MVS and TPF.

BCD INC., Any Town, NY                                                          1988 to 1989
Systems Administrator

  • Designed and implemented process automation between Windows and mainframe platforms using a Enterprise Scheduler, Access, and REXX reducing up to 50% process time, errors and human intervention.
  • Designed and implemented procedures to migrate data from mainframe to Windows platform.
  • Support for several Windows 2003 servers including software and applications installation, upgrades, clustering, AD administration, SQL 2003 and Enterprise Scheduler.

EDUCATION/TRAINING

Computer Science Major, University of North Carolina, Chapel Hill

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