999 Main Street • Any Town, NY 99999 • 999.999.9999(M) • email@yahoo.com

Paul Jackson

SUMMARY OF QUALIFICATIONS

• Excellent analytical skills coupled with excellent oral, written, and presentation skills.
• Experienced in the Software Development Life-Cycle and the Rational Unified Process.
• Knowledgeable of SAP Basis and its relation to Security.

EXPERIENCE

SAP Training and Documentation Project Manager                                                                    Any Town, NY
ABC Inc 08/08 – Present

• Planned, organized, and directed rapid documentation and training development strategy.
• Interviewed and hired technical writing and training development teams.
• Managed project time-lines and development budget.
• Supervised the development of BPPs (Business Process & Procedures) documents using Perform.
• Managed development of SAP WBT (Web-based training) & ILT (Instructor-led training) courses.
• Developed WBT and ILT training for SAP CRM and FICO courses.
• Developed SAP FIN and SD BPPs using Perform.

SAP Lead                                                                                                                                              Any Town, NY
XYZ Corp 05/08 – 08/08

• Net Weaver APO UNIX System Administrator to develop, enhance and maintain Engineering & Business applications.  Responsibilities have included SSO with LDAP and Active Directory. BI and EP End-user Support, Analysis, Windows and SQL Database in BW server role based security, structural authorizations, BMC Patrol, CCMS, CUA, and TSW.  Analysis of nomenclature for new roles in system for ECC 6.0 SAP CRM 2007 and SAP SRM, CRM 7.0.
• Performing Upgrades for the Profile Generator and adjustment of roles to comply with SOX Act. GRC Complete Analysis of PO, FI and CO, SD, MM roles to comply with SOX and perform Segregation of Duties on the roles.
• Roles were derived based on the locations and access to these roles was removed and critical functionality.

Sr. SAP Security Architect                                                                                                                                  Any Town, NY
BCD Inc 08/07-12/07

• Worked on assisting users with user access issues in Licensing, and Portal systems.
• Worked on Business Objects (BOBJ) security in multiple projects.
• Worked on several SAP CRM and SFA Security role changes and enhancements related to securing opportunities, leads, Territory assignment rules, marketing attributes, etc.
• Worked on Securing SAP Sales Force Automation (SFA) users via Access Control Engine (ACE).

TECHNICAL SKILLS

Analysis and Design; Business Analysis; Siebel 9.0; CRM Applications; Quality Center 9.0; MS Office;  MS Share point; Windows 98 and NT and 2000 and  XP; Oracle; SQL; Rational Requisite Pro; Rational Clear Case; Rational Clear Quest; SAP ERP; SAP-Security; SAP-R and 3; SAP Security-ECC and R and 3; SAP Business Intelligence 7.0; SAP BW 7.01 Security; SAP Solution Manager; Test Scripts; Testing; SAP Governance, Risks, and Compliance (GRC) Access Control 5.3;

TRAINING

SAP Basis ECC 6.0; SAP Business Intelligence 7.0; Siebel 9.0;

EDUCATION

University of Minnesota, Twin Cities Twin Cities, MN
B.S. Computer Information Systems            Minor: Business           Graduation Date: 12/2005

ORGANIZATIONS AND ACTIVITIES

INTERESTS

Reading, browsing the Internet, computers

REFERENCES

FURNISHED UPON REQUEST

Click to download the SAP CRM Resume Sample One in PDF.

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