999 Main Street, Any Town, NY. 99999
999-999-9999
email@yahoo.com
Chris Jackson
Objective
To obtain employment with a company that allows room for advancement and growth.
Professional Skills
- Microsoft Office
- Microsoft Windows
- Management Skills
- Encompass, Calyx
- Compliance
- Filing and Faxing
- Office Procedures
- Telephone Skills
- Customer Service Skills
- Quality Control
Employment Skills
- Developed ability to work in a fast-paced atmosphere.
- Maintained excellent customer relations and developed customer rapport.
- Diplomatically resolved customer’s complaints on as-needed basis.
- Ability to follow instructions well and make decisions with no supervision.
- Motivated and supervised
- 5+ employees.
- Maintained all record-keeping procedures without error.
- Delegated responsibilities to employees to meet company’s expectations.
Employment History
Processor
ABC Inc. Any Town, NY, 04/09-Present
- Performed supervisory duties as well as various administrative procedures.
- Trained loan agents and co-workers in how to process loans from inception to closing.
- Set up and input all new loan information assuring completeness, followed with sending initial disclosures to borrowers.
- Requested verifications of employment, deposit, rent, mortgages and any letters of explanation needed.
- Evaluated and signed off acceptable loan conditions.
- Ordered and reviewed credit reports, appraisal reviews and flood certificates.
- Worked with automated approval software.
Processor
XYZ Corp. Any Town, NY, 04/08-01/09
- Received new files from production team, ensuring quality and consistency along with reason ability of data provided, to ensure compliance with FHA, VA, and Conforming and Non-conforming guidelines.
- Used internal documentation system to provide real-time feedback on where the loan was in the process.
- Maintained communication with all parties involved, borrower, originator, Underwriter and closing agent.
- Ordered title, appraisal and flood check.
- Ensured all necessary income documentation was received from borrower and then performed verification of employment to ensure compliance for approval.
- Calculated front and back-end debt ratios to ensure compliance with lending guidelines.
- Verified adequate home-owners insurance coverage.
- Received appraisal and validated property is sufficient for lending guidelines.
- Validated information on credit report to ensure compliance with lending guidelines.
- Obtained final approval from Underwriter after clearing all stipulations and conditions.
- Coordinated closing with borrower and closing, title office.
Loan Processor
BCD Inc. Any Town, NY, 07/05-03/08
- Prepare all documents for closing.
- Order all title work, surveys and insurance.
- Schedule Closing with the Title Company and customer.
- Closing loans when necessary.
- Notary, Notarize all signed closing documents.
- Covering for Tellers when at lunch or was not there for the day.
- Covering for new accounts at lunch time.
- Answering customer questions on the telephone and other duties as assigned.
- Schedule meetings with the loan department.
Education
Associate Computer Science
University of Maryland, College Park.
Click to download the Processor Resume Sample Two in PDF.
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