999 Main Street • Any Town, NY • 99999 • Home: (999) 999-9999 • Email address: email@gmail.com
Michael Martin
Objective
Seeking a position as a Computer Operator or related field in Information Technology where I can effectively utilize my expertise in mainframe operations and enables me to make a positive contribution to the organization.
Professional Experience
ABC Inc, Any Town, NY Nov 1999 – July 2009
Computer Operator
- Responsible for server and batch monitoring.
- Involved in depth monitoring of several critical commercial SAP Instances.
- Performed proper recovery operations and took steps to resolve issues with batch jobs, Intel, VMware and Unix type servers.
- Escalated critical problems that required 3rd level support and ensured proper on-call personnel were contacted for problem determination and resolution.
- Assisted Help Desk representatives with Citrix Server.
- Active Directory services performed for multiple commercial and internal accounts.
XYZ Corp, Any Town, NY Aug 1988 – Oct 1998
Computer Operator Supervisor
- Utilized management systems to run queries, print reports, and perform wave management tasks.
- Processed and entered daily reports and for management utilizing Microsoft Excel and Microsoft Access to ensure accuracy with employee production and hours.
- Performed daily backups.
- Responsible for programming and troubleshooting scanners.
- Performed charges and credits to stores for merchandise shipped or received with the use of Mainframe.
- Trained new supervisors and employees, equipping them with knowledge with daily reports and operations.
- Organized new employee files. Maintained and updated existing files and records.
- Created, printed, organized, and filed daily, weekly and monthly reports and forms.
BCD Inc, Any Town, NY Sept 1983/July 1988
Console Operator Supervisor
- Monitored all system functions, maintained daily shift turnover logs, trouble shoot mainframe problems, started and stopped CICS, DMS, DBS regions, monitored job flow.
- Assisted less experienced operators.
Education
High School Diploma (1981)
Click to download the Computer Operator Supervisor Resume Sample Two in PDF.
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