999 Main Street, Any Town, NY 99999 • Phone (999) 999-9999 • (999) 999-9999 • email@gmail.com
Robert Thomas
Career Summary:
- Knowledge of AS400 systems.
- Excellent customer service experience.
- Accounting background and knowledge of Quick-Books.
- Knowledge of Excel and MS Word.
Experience:
ABC Inc, Any Town, NY June 2003 – July 2009
Computer Operator Supervisor
- Team Lead for group that provided 24X7 support for customers in a mainframe and multi-platform environment.
- Printed weekly bills.
- Prepared nightly backup tapes for offsite transport.
- Checked system application monitors.
- Produced weekly reports to senior management.
- Mounted operating system tape requests.
- Opened Remedy ticket for hardware failure for onsite and offsite data centers.
- Trained new employees in Technology Operations procedures for the data center.
XYZ Corp, Any Town, NY June 2002 – May 2003
Computer Operator Supervisor and Support
- SAP R and 3 6.3
- Internet Explorer – MS Outlook and Word and Excel.
- Active Directory.
- Network Administrator – Media Management.
- Global Network Monitoring AFS.
- PEU Servers and WCS-WMS UNIX Servers monitoring.
- Windows 2000 Server and Cisco Routers monitoring.
BCD Inc, Any Town, NY October 2001 – April 2002
Computer Operator Supervisor
- Installed, configured, and upgraded computers for employees. Connected peripherals and set up new employee user and email accounts.
- Ran online updates for computers. Applied new patches and fixes to programs.
- Processed proof and check imaging. Printed out documentation for customers.
Education:
Advanced Computer Skills, Technical Institute of New York, 2003
Associate Degree, Ohio State University, Columbus, Graduated 1983
References
Available on request
Click to download the Computer Operator Supervisor Resume Sample Three in PDF.
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