Computer Operator Supervisor Resume Sample One

999 Main Street • Any Town, NY 99999 • Home Phone (999) 999-9999 •Cell Phone (999) 999-9999

MARK MOORE

To obtain employment that can further utilize my experience and skills in a position that will allow me the opportunity for growth.

Supervised, assigned, scheduled, and coordinated the flow of input and output data between the operations department and user departments, consults with departmental personnel on workflow, deadlines, estimates, system and personnel time, analyzes operations in order to bring about the most effective use of system.
Organized the work of the Programming department, by processing a wide range of tasks and programs of varying complexity, as well as other phases of Computer Operations.
Expert knowledge of UNISYS system.
Assisted user groups manage technology by installing desktop systems and solving routine problems.
Installed and configured new desktop systems.
Installed, configured and trouble-shooted standard desktop operations systems including MS DOS, Windows, Windows NT; and desktop applications including MS Office Suite and Internet Explorer. Installed, configured and trouble–shooted Windows NT workstations including VLM and Intranetware Client for Windows 98/NT.
Installed, configured and troubleshot various TCP/IP products. Installed printers and trouble-shoot basic printer maintenance and repairs.
Connected desktop workstation to network printers, as applicableTrouble-shooted basic problems for hardware including desktop components and peripherals (motherboard, power supply, hard disk drives, RAM, mouse, keyboard).
Analyzed business needs for technological materials, equipment and supplies.

Multi-tasked as required to complete batch processing and ensured production deadline were met or exceeded with accurate results.
Monitored the status of various communication platforms, operating systems, and peripheral devices.
Processed requests for network access rights.
Assisted users with initial registrations, password setups, reset, and troubleshooting connectivity issues.
Utilized work order applications to report, document, and track system outages and equipment malfunctions.
Facilitated conference calls and telephone bridges for real-time site to site communications.
Created and posted broadcast messages to notify user community of problems affecting operations.
Performed testing of emergency lighting, generators, and site’s Critical Power Systems.
Performed system switches, Initial Program Loads (IPLs), and daily backups.

High School, Advanced Diploma

Working knowledge of the following hardware, software and Operating Systems:

Available Upon Request