999 Main Street ● Any Town, NY 99999
(999) 999-9999 home (999) 999-9999 cell ● email@yahoo.com

Donna Martin

…Computer Operations Professional…

A well-rounded conscientious and personable professional looking to apply energetic abilities in the Information Technology arena. Ability to communicate effectively with all levels of management and focus on objectives to ensure the success of the company.

Featured skills include:

• 10 years of computer operations experience in mainframe systems.
• Desktop support includes installation and troubleshooting of PC hardware, operating systems and software applications.
• Recognized by management as trustworthy, hardworking, detail oriented and ability to multi-task and meeting deadlines in a demanding environment.
• Handled highly sensitive and confidential data; met deadlines in a demanding environment.

…AS400 and Unix Platforms, Word, Excel, Windows 98 and 2000…

RELEVANT EXPERIENCE SUMMARY

ABC Inc., Any Town, NY (2006-2009)
Computer Operator

• Plans, controls and direct daily operations.
• Helpdesk level 1 support for Retail Pro POS system.
• Ordering of paper and printer supplies.
• Maintain security system and gate access.
• Work with various software applications: accounts payable, payroll, general ledger, accounts receivable, order entry, inventory, receiving.
• Place service calls for all hardware in office.
• Print and distribute reports.
• Send file transmission to vendors.

XYZ Corp., Any Town, NY (1989-2003)
Computer Operator

• Monitored, handled troubleshooting, and maintained computer system as sole operator.
• Utilized Windows NT and prepared nightly backups on every file updated throughout the day.
• Ran and submitted jobs for numerous reports.
• Shut system down weekly and rebooted 16-node cluster.

BCD Inc., Any Town, NY (1989-2003)
Computer Operator

• Printed weekly bills for Customs and Border Protection.
• Prepared nightly backup tapes for offsite transport.
• Checked system application monitors for Managed Objects, and investigated error messages using SOP procedures and guidelines.
• Produced weekly reports to senior management.
• Mounted operating system tape requests.
• Opened Remedy ticket for hardware failure for onsite and offsite data centers.
• Trained new employees in Technology Operations procedures for the data center.

EDUCATION

Numerous companies sponsored training programs.

Click to download the Computer Operator Resume Sample Two in PDF.

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