999 Main Streets H: 999-999-9999
Any Town, NY 99999 email@yahoo.com C: 999-999-9999

JENNIFER GARCIA

SUMMARY

Experienced and knowledgeable Computer Operator with the ability to provide quick turnaround on operational requests from diverse functional areas. Notable success directing the daily end-of-day process. Proven ability to work in a dynamic Data Center within a team or individual setting performing backups and monitoring multiple platforms and networks. Adept at learning new computer operations processes, procedures and security policies

TECHNICAL EXPERTISE

CLIENT SOFTWARE:

Lotus Notes, HEAT, PayPlus, Windows Vista, Windows XP, Windows 98 and 95, Norton Firewall and Ghost, McAfee and Norton Virus Protection Utilities, HP Open View, IBM Tivoli, RMDS, Tivoli Work scheduler ( TWS ), VMware, Microsoft Exchange, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook), Microsoft Project, and Microsoft FrontPage. Total Systems, FDR and Metavante (out-sourced file processing and transfer systems).

PLATFORMS:

UNISYS mainframes: LIBRA, ClearPath, A-17, A-12 and B4900; IBM mainframes: Z-series enterprise servers, 9700 series and 4381 series; MVS, JES 2, AIX, AS400, UNIX: Solaris , 3480 and 3490 Tape systems, Microsoft Windows 2003, 2000 and NT, Linux, Sun SPARC, VM, 370, OS2 Warp, NDM, FTP, HP, DELL, WAN, LAN and TCP, IP.

MAINFRAME LANGUAGES:

UNISYS – WFL (work flow language), IBM – JCL (job control language).

PROFESSIONAL EXPERIENCE

ABC Inc, Any Town, NY
Computer Operator (1997-2010)

• Check and monitor SAP job Unix Omni backup, lock boxes and VAX backups. Recycle MQ Series.
• Solve operational problems. Check and make necessary corrections.
• Observe light on console storage services.

XYZ Corp. Any Town, NY
Computer Operator (1991-1997)

• Analyze routes, load size and trailer capacities for daily delivery.
• Generate warehouse selector assignments.
• Prepare customer invoices and driver delivery paperwork.
• Daily reporting of product shortages to management.

BCD Inc. Any Town, NY
Computer Operator (1988-1991)

• Monitored and maintained all computer and lab equipment.
• Provided helpdesk support in various capacities that includes computer setup, network connectivity, password resets and other user issues.
• Assisted with all hardware, software and network issues including PCs, printers, scanners and instruments.
• Assigned user rights for computer and peripheral access as per job description.
• Initiated recovery action after an online software or system failure.
• Completed daily logs of all problems in the data center and related areas.

EDUCATION

Electronic Technology training (6 months), Johns Hopkins University
Computer Operations training, A1 Institute New York

Click to download the Computer Operator Resume Sample Three in PDF.

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