999 Main Streets
Any Town, NY 99999
Operator with extensive experience in overseeing the running and execution of applications for the financial service industry.
IBM 3090 CPU, IBM 1403 printer, IBM 2540 reader and punch, IBM 3420 tape drive, IBM 3279-2 master console, IBM 3800 printer, IBM 3490 tape drive, IBM P and S2, Memorex 2078 CRT, AS 400, IBM 9021 CPU, IBM 3480 tape drive, IBM 3590 Tape Library, EMC 3494 Tape Library, SRDF,T-REX,EMC CENTRA,HEWARD PACKARD WORKSHOP,HP6000SC,SI,SE,SX-W.
O and S Concepts: OS and VS1 MFT, OS and VS2 MFT and Theory-Operator commands, JCL, IBM Utilities, JES 2 & 3 Commands, Omega on, Net View TSO, OPC and A, CICS, VTAM, MAXM, PCCM, VM and SP CMS-Operator Commands, IPL procedures, UNIX, AUTOSYS, OMNIBUS, CITRIX, WINDOWS 2000,WINDOWS NT, WINDOWS XP, REMEDY, PASSPORT, MICROSOFT EXCEL, MICROSOFT WORD, Z-OS, HORIZON LAB,MDPORACLE,ENSEMBLE,WINDOWS VISTA,WINDOWS 2000,RED HAT LINUX,UNIX,NET BACKUP-JAVA VERSION,OPEN VMS.
ABC Inc., Any Town, NY 2006 – Present
- Ensure efficient flow process by reviewing final reports and ensure payments submitted in a timely manner.
- Interact with customers and branches by phone to ensure the best service .
- Performing quantitative and qualitative analysis.
- Working accordance with other branches to resolve issues with payment records.
- Enter payments and transactions of clients.
XYZ Corp., Any Town, NY 1985 – 2005
- Expanded technical knowledge leading to better understanding of computer operation.
- Constructed computer room checklist to reduce errors and increase efficiency.
- Monitored the overall workflow to identify late work to ensure deadlines were met.
- Created procedure manual utilizing user friendly documentation resulting in improved training.
- Performed multiple tasks at one time to ensure transmission deadlines were met.
- Provided support to the reconcilement department.
BCD Inc., Any Town, NY 1985 – 2005
- Prepared offsite backup tapes of sensitive and classified information.
- In to critical systems breakdown, created detailed template to guide emergency response protocol and ensure confidential mapping data is received.
AAS Degree, Business Administration and Management
University of California, Irvine
Certificate, Computer Operations
University of Washington, Seattle
Certificate, COBOL Programming
COMPANY SPONSORED EDUCATION –