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Application Resume Sample One

999 Main Street • Any Town, NY • Home: (999) 999-9999 • Cell: (999) 999-9999 • email@yahoo.com

Joseph Brown

Profile

Highly motivated and dedicated IT professional with 10+ years experience in high level design, detailed design, coding, unit testing, SDLC process documentation, development of process and system application training and delivering training courses. Demonstrated expertise in managing multiple complex projects from high level design to production installation. Proficient in managing multiple priorities and projects within tight deadlines. Proven leadership ability that exceeds expectations through continuing professional development and mentoring of coworkers and offshore contractors. Respected by both clients and coworkers.

Skills and areas of expertise include:

Information Technology Tandem Platform Mainframe (Amdahl) Vantive
Analysis and Design Organization and Planning Technical Writing Testing
Training Documentum and Panagon and P8 NetMeeting MS Outlook MS Word MS PowerPoint MS Visio MS Excel
MS Access

Work Experience

ABC Inc Any Town, NY May, 2008 – May, 2010
Business Application Delivery Manager

  • Management of more than 5 production applications. Responsible for managing the maintenance, support, and continuing development of these applications to create the highest level of customer (end user) acceptance and satisfaction.
  • Responsible for management of market communications.
  • IT subject matter expert for system integration and operations.
  • Involvement in all aspects of the retail customer lifecycle including sales, enrollment, billing, customer service, and retention efforts for residential and commercial customers. Knowledge and exposure to the wholesale side of the business.
  • Hands-on and management experience with the following processes and tools: Project Manager and primary testing contact for retail test flight, User Security Administrator for digital certificates.
  • Responsible for management and monitoring of two outsourced solutions. Activities included escalation of issues with vendors, system enhancement requests, and vendor expense approval.
  • Worked closely with all levels, from Directors to Customer Service Representatives, on a daily basis. Coordinated regular meetings with key business stakeholders to review application issues, projects, and strategic direction for all key applications.
  • Directly managed 10 employees of several skill sets including .Net Developers, Database Administrator, Report Developers, Application Support Specialists, and Quality Assurance Specialists. Regularly worked with and managed resources from the infrastructure team, other development teams, and the PMO as projects or issues required.
  • Led project to create and implement a standardized Change Management process for IT. Performed the role of Change Manager.
  • Member of a companywide team preparing for Sarbanes-Oxley (SOX) compliance. Identified and documented IT general controls needed as well as internal policies and procedures, such as change management, release management, and security, required to maintain those controls.
  • Designed and implemented application monitoring, configuration management, and performance tuning for all key applications. Worked with key business leadership to identify KPIs not only for application\system performance, but also business performance.
  • Top priorities included creating, executing, and maintaining disaster recovery plans for all key applications. Application availability as well as business continuity plans were negotiated and created with the business.

XYZ Corp Any Town, NY Oct, 2003 – May, 2008
Application Leader and Project Manager

  • Strategically plan and managed all phases of development lifecycle for a wide-range of client server, system, and web portal applications.
  • Apply skills in using VB.Net, web service, MQ Series, and Mainframe technology to design the Siebel real-time interface with mainframe legacy system, as well as establish and maintain relationships with key on- and offshore customers and vendors to ensure successful delivery of product or project solution.
  • Outline detailed project plans that document work level of effort, cost for application and system development.
  • Managed multiple, medium to large scaled projects related to implementation of IT and business solutions.

BCD Inc Any Town, NY Feb, 1999 – Oct, 2003
Application Engineer

  • Developed reference designs.
  • Generated design specification, reference design schematics, application notes.
  • Supported customers in system design, schematics, layout review, and system bring up.

Education

May, 1998 Arizona State University, Tempe
BS in Applied Science with Distinction

  • Major: Computer Technology Systems Analysis and Design
  • Minor: Training and Supervision
  • GPA: 3.75

Continuing Education University of Iowa

  • Microsoft Office Certification Program • Project Management
  • Web Design and Introduction to HTML • Leadership 2007 Certification

Awards

Sample Resume in PDFClick to download the Application Resume Sample One in PDF.

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