999 Main Street, Any Town, NY 99999
999-999-9999
email@yahoo.com

Michael White

OBJECTIVE:

To work in a growing company where the mixture of my 11 years of advanced administrative, customer service, and my inimitable ability to multi-task and learn new things rapidly while continuing to maximize the productivity of the company..

PROFESSIONAL EXPERIENCE:

August 2006 – May 2010 ABC Inc. Any Town, NY
Typist

• Verified client residency and income, insurance status for program approval; explained services and eligibility to clients for various programs.
• Provided typing, word processing, clerical and receptionist support.
• Referred clients to community resources.
• Screened, handled and directed telephone calls as well as provided program information to clients.
• Made appointments and follow-up calls.
• Maintained files sorted and distributed mail, photocopied, faxed and distributed documents.

January 2005 – May 2006 XYZ Corp. Any Town, NY
Clerk Typist

• Set up Committee of Special Education Meetings for the Chairperson.
• Send out notices for departments.
• Track the requests that come in.
• Send out letters.
• Process any orders, such as supplies, testing and books.

January 2004 – February 2005 BCD Inc. Any Town, NY
Clerk Typist

• Acts as a receptionist, answering telephones, directing callers to proper person or division.
• Performs basic typing skills using computer and, or typewriter.
• Sorts correspondence, vouchers and similar material.
• Files correspondence, memoranda, reports and other materials alphabetically, numerically or by other predetermined classification.
• Operates office machines such as, but not limited to, computers, calculators, copiers, and fax machines.
• Issues various certificates, licenses and permits as requested by the public.
• Good public relations with customers especially in person and on the telephone.
• Schedule appointments.
• Assemble charts and data entry into the Information System.
• Maintains statistical records, compiles routine reports and clerical, accounting records.
• Processes billing, invoices, and applications.
• Provides reports, licenses, certificates, and related information to the public upon request.

PROFESSIONAL SKILLS:

Type 75+WPM, and Data entry, switchboard techniques, MS Office, office procedures, 10 + years of customer service, secretary, administrative assistant experience, Security skills, Mental Health, Psychological Technician skills, Teaching & Recreational skills, Receiver & Dispatching skills, Answering Service skills.

EDUCATION:

Duke York University
Bachelor of Arts, Criminal Justice, January 2011
Associate of Arts, Criminal Justice, November 2008
New York Institute of Careers
Diploma, Psychiatric Technician and Mental Health, December 2003
New York International Security School
Security “D” License, March 2003
A1 Job Corp Center, Any Town, NY
Diploma, Receptionist and Secretary, May 2000

REFERENCES AVAILABLE UPON REQUEST

Click to download the Typist Resume Sample One in PDF.

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