999 Any Town, NY, 99999
999-999-9999 (H), 999-999-9999 (M)
As a, it is my objective to use my knowledge and people skills in an environment that will allow advancement and growth.
- Multiple Phone Lines
- Scheduling for Multiple Team Members
- 10 Key
- Computer Skills
- Microsoft Word
- Microsoft Excel
- Hard Working
- Collection Calls
ABC Inc., Any Town, NY
June 2009 to December 2009
Receptionist and Clerk
- Handled busy phones and paged Pretrial Officers through intercom system
- Greeted attorneys, defendants, family members, and the public on a daily basis
XYZ Corp., Any Town, NY
July 2007 to June 2009
- Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
- Received payment and record receipts for services.
- Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
- Greeted persons entering establishment, determined nature and purpose of visit, and directed or them to specific destinations.
- Heard and resolved complaints from customers and public.
- Filed and maintained records.
- Transmitted information or documents to customers, using computer, mail, or facsimile machine.
- Scheduled appointments, and maintain and update appointment calendars.
- Analyzed data to determine answers to questions from customers or members of the public.
- Provided information about establishment such as location of departments or offices, employees within the organization, or services provided.
BCD Inc., Any Town, NY
January 2004 to July 2007
- Client and Customer Service (including busy telephones & person to person).
- Make reservations, enter new clients & receive payments.
- Keep track of register cash.
- Running errands off site for manager, including banking.
- Keeping office tidy & supplies stocked.
- Assisting staff handling incoming and outgoing customers.
- Running & matching nightly sales and receipt reports.
- Running daily reports for Front Desk.
- Filing & Organization.
- Fax & photocopy.
- Insurance Knowledge
- Library Assistant during Senior Year in High School
- One Semester of Print Shop in High School
May 1994 Graduated from New York High School
References are available upon request.