Data Entry Specialist Resume Sample One

999 main Street, Any Town, NY 99999 • email@yahoo.com • Cell: 999-999-9999

Richard Blake

To obtain long term employment with a company where I can contribute my hardworking ability and my positive attitude.

Input data for ordering background checks for multiple clients.
Input results of background checks from researchers, to include clearing orders and sending results to clients.
Responsible for calling all researchers to check on the status of orders and input any notes onto accounts to keep records up to date, as well as to inform the clients of pending status results.

Data Entry (+10-key).
General Office (Filing, Faxing, Copying).
Customer Service and Support.
Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
Compile, sort and verify the accuracy of data before it is entered.
Compare data with source documents, or re-enter data in verification format to detect errors.
Store completed documents in appropriate locations.
Locate and correct data entry errors, or report them to supervisors.
Maintain logs of activities and completed work.
Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Check to ensure that appropriate changes were made to resolve customers’ problems.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for billing.

Entered data in the system for patients medical records.
Made sure all hospital records were updated and not duplicated with patients information.

New York University
Associates – General Business, May 2002

New York High School
High School June 1998

Able to type 40wpm
Computer literate in Microsoft Word, Excel, and PowerPoint programs also proficient in using the Internet
Customer service and cash handling experience