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Loan Processor Resume Sample One

999 Main Street
Any Town, NY, 99999
(999) 999-9999
email@yahoo.com

Jacob Luna


Objective

I am looking for a research & resolution position in the customer service field.

Abilities

  • 10 years of customer service.
  • Excellent written and verbal communication skills, with an eye for detail.
  • Extremely productive in a high volume, high stress, environment.
  • Proficient in the use of Word, Excel, and Access.
  • Highly proficient n the use of Office 2007 Professional, i.e. Word, Excel, Access.
  • Quick learner with a can do attitude.

Employment History

2007 – 05/2010 ABC Inc.
Loan Processor

  • Processor for FHA, VA, conforming and non-conforming loans.
  • Loan placement specialist.
  • Cold calling new leads and generate new business as a loan officer.

2004 – 2007 XYZ Corp.
Loan Processor

  • Reviewed, analyze, process, and assist clients with receiving their loans.
  • Worked with Word, excel, Access frequently to perform my tasks.
  • Complete adjustments, review Federal laws in regards to federal loans, and reviewed private loan policies in order to process funding.
  • Answered an average of 75 customer calls in a day through the call center queue.

1996-2004 BCD Inc.
Loan Processor

  • Prepared files for presentation to the underwriter and gathered all required documentation.
  • Made sure all the proper documents were included, that all numbers are calculated correctly and double checked, and that everything is stacked in the appropriate order.
  • Created finance letters and had them sent out for new contracts.
  • I also filed customer approval, declined and counteroffer letters in confidential cabinets.
  • Entered clients tax id information into system made corrections to any errors that were found.

Education

New York University, 1993-1997
Psychology major

References

Available upon request.
Sample Resume in PDFClick to download the Loan Processor Resume Sample One in PDF.

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