999 Main St. Any Town, NY 99999 Cell: 999-999-9999 Home: 999-999-9999 firstname.lastname@example.org •
January 2006 – July 2009 Customer Service Representative Any Town, NY
- all aspects of call center duties including not limited to providing follow up phone calls to customers faxing and data entry.
- Handled and resolved inquires from customer regarding account discrepancies.
- Processed payments and invoice received from patron.
- Reactivate accounts that had been suspended for non-payment or closed accounts at the patron request.
- Assist patrons with activating accounts.
January 2005 – December 2005 Receptionist Any Town, NY
- Answer all incoming calls on multi line .
- Maintain Access Database.
- Log all cash/checks for the Federation.
- Data Entry, Filing.
- Maintain the all room reservations and schedules.
March 2003 – September 2004 Assistant Manager Any Town, NY
- Customer Service.
- Responsible for vintage and contemporary equipment service.
New York High School
June 2000 High School New York, NY
- Work well alone and in a group
- Fast learner
- Great customer service skills